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What is enQuesta?

enQuesta, our all-encompassing Customer Information System (CIS), is designed to be tailored and hosted according to your individual specifications. Beyond its contemporary core features, it comes with optional advanced functionalities that include a variety of beneficial modules, interfaces, and integrations. We prioritize cultivating trusted relationships, which is why the same approachable specialists who implement your system will remain as your dedicated support team over time. This continuity fosters a comprehensive understanding of your evolving needs as your organization expands and changes. Additionally, our commitment to personalized service ensures that you receive the most relevant assistance throughout your journey.

What is CUSI?

CUSI offers global solutions for customer information systems, utility billing, web portals for customers, accounting, and asset management. In addition, CUSI creates, implements, and supports various technological solutions to address the operational demands of local utilities and governments. Their Windows and SQL applications are utilized by more than 1,100 companies in water, gas, electric, and waste management sectors, helping them to fulfill their operational needs efficiently. With a commitment to innovation, CUSI continuously enhances its offerings to better serve its clients.

Media

Media

Integrations Supported

Integrations Supported

MIP Cloud

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Systems & Software

Company Location

United States

Company Website

ssivt.com

Company Facts

Organization Name

Continental Utility Solutions

Date Founded

1984

Company Location

United States

Company Website

www.cusi.com

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Metered Billing
Natural Gas
Rate Management
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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