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Ratings and Reviews 0 Ratings
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What is erxes?
We offer a comprehensive solution that integrates sales, marketing, customer service, and sales teams, all centered around enhancing the customer experience. Our goal is to create equal opportunities for all businesses, facilitating their growth and productivity.
Our platform includes several key features:
* Growth Hacking empowers you to utilize growth marketing strategies to expand your business effectively.
* Transform potential leads into clients using SMS and Email Marketing.
* Ensure no lead is overlooked by utilizing customizable Pop-ups and Forms.
* Facilitate the conversion of leads to successful outcomes with our Kanban-style boards in the Sales Pipeline.
* Oversee all customer interactions through efficient Contact Management.
* Lead Scoring enables you to pinpoint qualified leads, boosting sales effectiveness.
* The Team Inbox keeps communication flowing between your customers and employees.
* Messenger allows for ongoing omnichannel communication with your clientele.
* Leverage the Knowledge Base to provide valuable information to both your customers and employees, fostering a well-informed community. This holistic approach ensures that every aspect of customer engagement is addressed seamlessly.
What is Infunnel?
Infunnel is an all-encompassing solution for marketing automation and customer relationship management (CRM) that integrates both marketing and sales functions into one cohesive platform, enabling businesses to effectively manage and improve the entire customer experience from lead generation through to post-sale engagement. The platform facilitates the creation and execution of omnichannel marketing strategies across various channels, including email, SMS, WhatsApp, phone communications, and digital advertising. By seamlessly connecting with essential tools such as Google Ads, social media platforms, and customer relationship systems, it centralizes tasks and helps reduce customer acquisition costs. Users can take advantage of advanced lead management capabilities, which feature automated workflows, lead scoring systems, and intelligent distribution methods, ensuring that high-potential leads are prioritized and effectively nurtured across all touchpoints. Furthermore, Infunnel’s integrated AI analytics tools empower users to build real-time dashboards, track critical performance indicators, and gain comprehensive visibility into the customer journey, which supports better strategic decision-making. This platform ultimately simplifies marketing and sales processes, resulting in increased operational efficiency and effectiveness throughout the organization. Moreover, its user-friendly interface and powerful features make it accessible for teams of any size, further enhancing its appeal to a broad range of businesses looking to optimize their customer engagement strategies.
Integrations Supported
Facebook
WhatsApp
Bing
Easyflow
Facebook Messenger
Gmail
Inagent
Inconcert
Inspeech
Instagram
Integrations Supported
Facebook
WhatsApp
Bing
Easyflow
Facebook Messenger
Gmail
Inagent
Inconcert
Inspeech
Instagram
API Availability
Has API
API Availability
Has API
Pricing Information
$20/month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
erxes
Date Founded
2017
Company Location
United States
Company Website
erxes.io
Company Facts
Organization Name
Inconcert
Date Founded
2001
Company Location
Spain
Company Website
www.inconcertcx.com/en/products/infunnel
Categories and Features
Contact Management
Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
Sales Intelligence
CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting
Categories and Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Marketing Automation
A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking
