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What is erxes?

We offer a comprehensive solution that integrates sales, marketing, customer service, and sales teams, all centered around enhancing the customer experience. Our goal is to create equal opportunities for all businesses, facilitating their growth and productivity. Our platform includes several key features: * Growth Hacking empowers you to utilize growth marketing strategies to expand your business effectively. * Transform potential leads into clients using SMS and Email Marketing. * Ensure no lead is overlooked by utilizing customizable Pop-ups and Forms. * Facilitate the conversion of leads to successful outcomes with our Kanban-style boards in the Sales Pipeline. * Oversee all customer interactions through efficient Contact Management. * Lead Scoring enables you to pinpoint qualified leads, boosting sales effectiveness. * The Team Inbox keeps communication flowing between your customers and employees. * Messenger allows for ongoing omnichannel communication with your clientele. * Leverage the Knowledge Base to provide valuable information to both your customers and employees, fostering a well-informed community. This holistic approach ensures that every aspect of customer engagement is addressed seamlessly.

What is Smarty Software?

Smarty is an advanced all-in-one business platform that combines AI automation with essential growth tools to help entrepreneurs and small teams operate more efficiently. It enables users to automate key processes such as lead follow-ups, client communication, bookings, and customer support through AI-powered voice and messaging systems. The platform brings together multiple business functions, including CRM, content creation, scheduling, funnels, and SEO tools, into a single, easy-to-use dashboard. This eliminates the need for multiple disconnected tools and reduces the time spent managing different systems. Smarty’s AI capabilities handle repetitive and time-consuming tasks, allowing users to focus on higher-value activities like closing deals and building relationships. The platform also includes features such as course and membership builders, unified inboxes, and customizable booking systems. Each user is supported by a dedicated account manager who assists with setup, strategy, and ongoing optimization, ensuring a smooth experience. Smarty is designed to be accessible to users of all technical levels, making it easy to implement and use. Its integrated approach allows businesses to scale operations without adding complexity or increasing overhead. The platform also supports marketing and lead generation through automated campaigns and content tools. By combining automation, communication, and growth features, Smarty helps businesses improve efficiency and revenue potential. It continuously evolves with AI-driven enhancements to stay relevant in a fast-changing digital landscape. Ultimately, Smarty empowers businesses to work less, close more deals, and grow smarter.

Media

Media

Integrations Supported

Facebook
AtClose
Easyflow
Facebook Messenger
FuelPHP
Gmail
Google Analytics
Google Calendar
Hotjar
KonnectzIT
LinkedIn
PayPal
Sunshine Conversations
Telegram
Viber
WeChat
WebMaxy Analyzer
WebMaxy Survey
WhatsApp
X (Twitter)

Integrations Supported

Facebook
AtClose
Easyflow
Facebook Messenger
FuelPHP
Gmail
Google Analytics
Google Calendar
Hotjar
KonnectzIT
LinkedIn
PayPal
Sunshine Conversations
Telegram
Viber
WeChat
WebMaxy Analyzer
WebMaxy Survey
WhatsApp
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$20/month
Free Trial Offered?
Free Version

Pricing Information

£349/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

erxes

Date Founded

2017

Company Location

United States

Company Website

erxes.io

Company Facts

Organization Name

Smarty Software

Date Founded

2013

Company Location

United Kingdom

Company Website

smartysoftware.co.uk

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Sales Intelligence

CRM Integration
Data Cleaning
Data Enrichment
Data Import/Export
Data Mining
Data Verification
Email Integration
Lead Scoring
List Building
Performance Management
Pipeline Management
Predictive Modeling/Analytics
Prospecting Tools
Reporting/Analytics
Sales Forecasting

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
CPA Firms
Cash Management
Cryptocurrency Support
Expense Tracking
Fixed Asset Management
Fund Accounting
General Ledger
Government
Multi-Currency
Nonprofits
Payroll Management
Project Accounting
Purchase Orders
Tax Management

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

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