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What is erxes?

We offer a comprehensive solution that integrates sales, marketing, customer service, and sales teams, all centered around enhancing the customer experience. Our goal is to create equal opportunities for all businesses, facilitating their growth and productivity. Our platform includes several key features: * Growth Hacking empowers you to utilize growth marketing strategies to expand your business effectively. * Transform potential leads into clients using SMS and Email Marketing. * Ensure no lead is overlooked by utilizing customizable Pop-ups and Forms. * Facilitate the conversion of leads to successful outcomes with our Kanban-style boards in the Sales Pipeline. * Oversee all customer interactions through efficient Contact Management. * Lead Scoring enables you to pinpoint qualified leads, boosting sales effectiveness. * The Team Inbox keeps communication flowing between your customers and employees. * Messenger allows for ongoing omnichannel communication with your clientele. * Leverage the Knowledge Base to provide valuable information to both your customers and employees, fostering a well-informed community. This holistic approach ensures that every aspect of customer engagement is addressed seamlessly.

What is Smarty Software?

Smarty is an advanced all-in-one business platform that combines AI automation with essential growth tools to help entrepreneurs and small teams operate more efficiently. It enables users to automate key processes such as lead follow-ups, client communication, bookings, and customer support through AI-powered voice and messaging systems. The platform brings together multiple business functions, including CRM, content creation, scheduling, funnels, and SEO tools, into a single, easy-to-use dashboard. This eliminates the need for multiple disconnected tools and reduces the time spent managing different systems. Smarty’s AI capabilities handle repetitive and time-consuming tasks, allowing users to focus on higher-value activities like closing deals and building relationships. The platform also includes features such as course and membership builders, unified inboxes, and customizable booking systems. Each user is supported by a dedicated account manager who assists with setup, strategy, and ongoing optimization, ensuring a smooth experience. Smarty is designed to be accessible to users of all technical levels, making it easy to implement and use. Its integrated approach allows businesses to scale operations without adding complexity or increasing overhead. The platform also supports marketing and lead generation through automated campaigns and content tools. By combining automation, communication, and growth features, Smarty helps businesses improve efficiency and revenue potential. It continuously evolves with AI-driven enhancements to stay relevant in a fast-changing digital landscape. Ultimately, Smarty empowers businesses to work less, close more deals, and grow smarter.

Media

Media

Integrations Supported

Facebook
Easyflow
Facebook Messenger
Gmail
Integrately
KonnectzIT
Sunshine Conversations
Telegram
Twilio
WeChat
WhatsApp
X (Twitter)

Integrations Supported

Facebook
AtClose
FuelPHP
Google Calendar
Hotjar
LinkedIn
PayPal
WebMaxy Analyzer
WebMaxy Survey

API Availability

API Availability

Pricing Information

$20/month
Free Version
Free Trial Offered?

Pricing Information

£349/month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
Windows
Mac
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training
On-Site Training

Company Facts

Organization Name

erxes

Date Founded

2017

Company Location

United States

Company Website

erxes.io

Company Facts

Organization Name

Smarty Software

Date Founded

2013

Company Location

United Kingdom

Company Website

smartysoftware.co.uk

Categories and Features

Contact Management

Activity Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Interaction Tracking
Lead Management
Sales Pipeline Management
Segmentation

CRM

Call Logging
Email Marketing
Internal Chat Integration
Segmentation
Social Media Integration
Task Management

Customer Service

Knowledge Base
Live Chat
Performance Metrics

Marketing Automation

Customizable CTAs
Landing Pages / Web Forms
Lead Scoring
Segmentation
Website Visitor Tracking

Sales Intelligence

Data Import/Export
Pipeline Management
Reporting/Analytics

Categories and Features

Accounting

Accounts Payable
Accounts Receivable
Bank Reconciliation
Billing & Invoicing
Cash Management
Expense Tracking
Fixed Asset Management
General Ledger
Multi-Currency
Nonprofits
Purchase Orders
Tax Management

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Email Marketing
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Segmentation
Social Media Integration
Task Management

Email Marketing

Auto-Responders
Customer Surveys
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

Analytics / ROI Tracking
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Segmentation
Website Visitor Tracking

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