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What is firmTRAK?

We are a specialized bookkeeping service and legal consultancy focused on providing actionable financial insights, co-founded by attorneys and accountants to deliver unparalleled accounting solutions tailored for law firms, enhanced by our innovative firmTRAK Visualize application. With a rich decade of experience in offering thorough accounting services and advanced reporting designed specifically for legal practitioners, our founding partner, who actively practices law, possesses an in-depth understanding of the critical needs that enable law firms to prosper. Our expert team is skilled at instilling organizational discipline, ensuring that your online operations function smoothly and effectively. Through the firmTRAK platform, we produce accurate and timely reports that integrate seamlessly with your chosen merchants and technological solutions. Being a small business ourselves, we recognize the dedication required for growth, which fuels our commitment to empowering smaller enterprises. Our unwavering focus on exemplary customer service and transparent communication is central to our philosophy, enabling trades and professional services to thrive. Ultimately, we view our achievements as closely linked to those of our clients, placing their development at the forefront of our objectives, as we strive to be a reliable partner in their journey towards success. By fostering strong relationships and understanding their unique challenges, we aim to provide tailored solutions that drive sustainable growth.

What is KnowledgeForce?

Market Force has introduced the innovative KnowledgeForce® platform, a state-of-the-art technology aimed at efficiently collecting, integrating, and visualizing customer experience (CX) data. Utilizing sophisticated big data techniques, this platform compiles customer feedback from multiple origins, including Market Force, outside vendors, or direct data submissions. KnowledgeForce empowers executives, managers, franchise proprietors, and on-site staff to explore geographic specifics and identify areas for enhancement, facilitating prompt corrective measures. The system is designed to present information based on user roles, enabling stakeholders to obtain comprehensive enterprise insights while also accessing detailed site-specific data effortlessly. Store managers and franchisees can track key performance indicators pertinent to their locations and compare them against regional or corporate standards. Furthermore, KnowledgeForce provides more than 50 customizable reports that can be accessed online or distributed automatically. This adaptability guarantees that every user has the essential information required to foster improvements in customer experiences universally, contributing to overall business success. As businesses strive to stay ahead, leveraging such a platform becomes crucial for optimizing customer engagement and satisfaction.

Media

Media

Integrations Supported

Clio
Gusto
PracticePanther Law Practice Software
Xero

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

firmTRAK

Company Location

United States

Company Website

www.firmtrak.com

Company Facts

Organization Name

Market Force

Date Founded

2005

Company Location

United States

Company Website

www.marketforce.com

Categories and Features

Business Intelligence

Budgeting & Forecasting
Dashboard
Key Performance Indicators
Predictive Analytics
Trend / Problem Indicators
Visual Analytics

Business Performance Management

Budgeting & Forecasting
Dashboard
Key Performance Indicators
Predictive Analytics

Data Analysis

Predictive Analytics
Text Analytics

Data Visualization

Dashboard Creation
Visual Discovery

Categories and Features

Customer Experience

Not specified

Data Visualization

Not specified

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