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What is folk?

Folk is a customer relationship management solution crafted to seamlessly cater to your requirements, providing a lightweight and highly customizable experience that is bolstered by advanced AI features. Its mail merge functionality allows you to easily dispatch personalized bulk emails from your own domain, effectively removing the cumbersome process of manual copying and pasting. With the launch of folkX, you can quickly and efficiently set up your CRM, making the task of collecting contacts for various initiatives such as prospecting, recruitment, and fundraising much simpler. Furthermore, folk offers over 4,000 integrations, allowing you to develop powerful automations with well-known platforms like Typeform, Webflow, Calendly, and Slack. Utilizing folk enables you to jot down notes whenever and wherever necessary, ensuring that you never overlook important details. This considerate approach not only optimizes your workflow but also fosters lasting relationships with your contacts throughout the years. As a result, folk empowers you to enhance communication and collaboration within your network, reinforcing the value of maintaining strong connections.

What is JRNY?

JRNY, a customer relationship management solution crafted by BetterQA, is tailored for service teams that focus on maintaining context during every client interaction. It consolidates all vital components such as contacts, deal stages, messages, notes, and a thorough activity log into a single platform, allowing users to quickly locate important information without navigating through multiple menus. What sets JRNY apart from conventional CRMs is its capacity to monitor accounts for purchasing signals, such as job postings, funding rounds, and product launches, while assessing opportunities with a scoring system ranging from 0 to 100. Moreover, it includes an integrated reply assistant that creates follow-up messages tailored to the specific history of the conversation, moving away from generic templates and promoting a more personalized approach to client communication. This customized strategy not only enhances engagement but also builds stronger connections by ensuring that service teams remain well-informed and consistently engaged with their clients, ultimately leading to improved customer satisfaction and loyalty.

Media

Media

No images available

Integrations Supported

Airtable
Axis LMS
Calendly
Clearbit
Crono
Google Calendar
Google Chrome
Google Contacts
Google Workspace
Instagram
La Growth Machine
LinkedIn
Microsoft Outlook
Motileo
NinjaPear
Primeforge
TikTok
Typeform
Webflow
Zapier

Integrations Supported

Airtable
Axis LMS
Calendly
Clearbit
Crono
Google Calendar
Google Chrome
Google Contacts
Google Workspace
Instagram
La Growth Machine
LinkedIn
Microsoft Outlook
Motileo
NinjaPear
Primeforge
TikTok
Typeform
Webflow
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$20 per user per month
Free Trial Offered?
Free Version

Pricing Information

€29
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

folk

Date Founded

2020

Company Location

France

Company Website

www.folk.app/

Company Facts

Organization Name

BetterQA

Date Founded

2018

Company Location

Romania

Company Website

betterqa.co

Categories and Features

Contact Management

Activity Management
Appointment Management
Contact Database
Contact History
Contact Import/Export
Customer Pipeline
Email Marketing
Group Management
Interaction Tracking
Lead Management
Prospecting Tools
Sales Pipeline Management
Search / Filter
Segmentation
Shared Contacts
Social Media Integration

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

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