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What is harmon.ie?

harmon.ie enables knowledge workers to effortlessly capture and organize emails and documents for SharePoint and Teams directly from Outlook, the primary platform for their daily tasks. This streamlined approach facilitates the easy discovery and sharing of crucial content right within the email interface. By simplifying essential processes, harmon.ie enhances SharePoint utilization, boosts workplace productivity, and ensures compliance with information governance standards. Numerous enterprise clients depend on harmon.ie’s products, which are designed for SharePoint and Microsoft 365, to manage emails, oversee records, foster collaboration, preserve knowledge, and encourage SharePoint adoption. Since becoming a Microsoft Partner in 2003, harmon.ie has received several accolades, including multiple Microsoft Best App Awards. Their leading solution effectively dismantles data silos present in Microsoft 365 applications by categorizing information with Descriptive Labels. Furthermore, the harmon.ie SmartAssistant empowers organizations to consolidate all their data, allowing employees to focus more on their essential tasks. This comprehensive approach not only streamlines workflows but also significantly enhances overall efficiency in the workplace.

What is InfiniteKM?

InfiniteKM is a cloud-based solution that aims to deliver a consistent and compliant Customer Experience (CX) across all interactions by improving Knowledge Management (KM). It guarantees that customers have access to prompt and precise information, thereby nurturing an engaged business model with standardized service delivery. By integrating smoothly with platforms such as Salesforce, Dynamics, and SharePoint, the InfiniteKM system enhances governance, risk management, and compliance across the organization, equipping teams with essential answers. Many leading organizations rely on InfiniteKM each day to ensure that both their teams and customers can access timely, relevant information through all channels, which significantly improves CX and compliance. Moreover, the platform serves to align strategic goals among leadership, foster a positive team culture, and elevate employee engagement, all of which together enhance their ability to deliver outstanding CX. This all-encompassing strategy not only increases operational efficiency but also lays the groundwork for ongoing growth and innovation within the business, making it a critical asset in today’s competitive landscape. Ultimately, InfiniteKM is positioned as a vital tool for organizations aiming to thrive in a rapidly evolving market.

Media

Media

Integrations Supported

Microsoft SharePoint
Microsoft 365
Microsoft Copilot
Microsoft OneDrive
Microsoft Outlook
Microsoft Teams

Integrations Supported

Microsoft SharePoint
Microsoft Dynamics 365
Salesforce

API Availability

API Availability

Pricing Information

$6 per user per month
Annual subscription. Min 15 users.
Available in USD, EUR, CAD, GBP.
Volume discount for enterprises (150+ users)
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Windows
Mac
On-Prem
Chromebook

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

harmon.ie

Date Founded

2011

Company Location

United States

Company Website

harmon.ie/

Company Facts

Organization Name

InfiniteKM

Company Location

United States

Company Website

www.infinitekm.com/Login.aspx

Categories and Features

Collaboration

Content Management
Document Management
Project Management
Version Control

Content Collaboration

Document Creation / Editing
Document Management
File Sharing
Search
Version Control
Workflow / Approval Process

Email Archiving

Access Control
Backup Management
Compliance Management
Retention Management
eDiscovery

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Shared Inboxes

Knowledge Management

Artificial Intelligence (AI)
Collaboration
Content Management

Categories and Features

Knowledge Management

Not specified

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