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What is harmon.ie?

harmon.ie enables knowledge workers to effortlessly capture and organize emails and documents for SharePoint and Teams directly from Outlook, the primary platform for their daily tasks. This streamlined approach facilitates the easy discovery and sharing of crucial content right within the email interface. By simplifying essential processes, harmon.ie enhances SharePoint utilization, boosts workplace productivity, and ensures compliance with information governance standards. Numerous enterprise clients depend on harmon.ie’s products, which are designed for SharePoint and Microsoft 365, to manage emails, oversee records, foster collaboration, preserve knowledge, and encourage SharePoint adoption. Since becoming a Microsoft Partner in 2003, harmon.ie has received several accolades, including multiple Microsoft Best App Awards. Their leading solution effectively dismantles data silos present in Microsoft 365 applications by categorizing information with Descriptive Labels. Furthermore, the harmon.ie SmartAssistant empowers organizations to consolidate all their data, allowing employees to focus more on their essential tasks. This comprehensive approach not only streamlines workflows but also significantly enhances overall efficiency in the workplace.

What is NiCE Active 365 Management Pack?

Monitoring and Visualizing Microsoft 365 Performance The deployment of Microsoft 365 can involve numerous intricate components, including Teams, SharePoint, and Exchange, and while failures are rare, they cannot be entirely dismissed. Due to the interconnected nature of M365 elements, tracking the entire deployment can be quite challenging; for instance, while your Microsoft 365 Service Health Dashboard in the Admin Center may show no reported problems, users might still submit tickets indicating issues with logging into SharePoint. This complexity is alleviated by the NiCE Active 365 Management Pack, which effectively identifies and highlights performance issues linked to specific users, groups, or mailboxes. With advanced monitoring capabilities for both infrastructure and applications, organizations can enhance user experience, expedite troubleshooting processes, prevent outages, and ultimately ensure a smoother overall operation. By leveraging such tools, IT teams can proactively address potential issues before they escalate, fostering a more reliable and efficient Microsoft 365 environment.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft OneDrive
Microsoft Outlook

Integrations Supported

Microsoft 365
Microsoft SharePoint
Microsoft Teams
Microsoft Entra ID
Microsoft Exchange
Microsoft System Center Operations Manager (SCOM)

API Availability

API Availability

Pricing Information

$6 per user per month
Annual subscription. Min 15 users.
Available in USD, EUR, CAD, GBP.
Custom prices for enterprises (150+ users)
Free Trial Offered?

Pricing Information

on request
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
On-Prem
Chromebook

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

harmon.ie

Date Founded

2011

Company Location

United States

Company Website

harmon.ie/

Company Facts

Organization Name

NiCE IT Management Solutions GmbH

Date Founded

1991

Company Location

Germany

Company Website

www.nice.de/microsoft365/

Categories and Features

Collaboration

Content Management
Document Management
Project Management
Version Control

Content Collaboration

Document Creation / Editing
Document Management
File Sharing
Search
Version Control
Workflow / Approval Process

Email Archiving

Access Control
Backup Management
Compliance Management
Retention Management
eDiscovery

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Shared Inboxes

Knowledge Management

Collaboration
Content Management

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

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