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What is hello-intranet?

Welcome to hello-intranet, the central point of your contemporary digital workspace. It seamlessly connects with SharePoint and Microsoft Office 365, offering a comprehensive set of features that cater to all your intranet needs, as well as functionalities that may surprise you with their possibilities. Experience an innovative platform designed to enhance collaboration and productivity in ways you never imagined.

What is Sitehelpdesk?

An all-encompassing help desk software platform tailored to meet the needs of any internal support team responding to employee inquiries is now available. This web-based solution, accessible through your Intranet link, empowers your workforce to seek online support, monitor requests, and access self-help tools around the clock. With a user-friendly design, you can be up and running within hours of installation. Employees can effortlessly submit support tickets directly via the Intranet link using any common web browser. Sitehelpdesk is positioned as the primary support service within our suite of products and can be downloaded directly from our website, allowing you to create your in-house support system with just a Microsoft server. For added convenience, cloud hosting options are also available. Smaller IT departments may find that sitehelpdesk meets their immediate requirements, and transitioning to sitehelpdesk-IT for advanced IT service capabilities is a straightforward process; you will only incur the price difference during the upgrade. This adaptability ensures that your support system can grow and change in alignment with your organization's evolving needs, fostering a more efficient support environment. Additionally, the software's scalability allows for easy integration of new features as your team expands.

Media

Media

Integrations Supported

Microsoft 365
Microsoft SharePoint

Integrations Supported

Microsoft 365
Microsoft SharePoint

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$800.00/one-time
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

hello-intranet

Company Location

Canada

Company Website

hello-intranet.com

Company Facts

Organization Name

Sitehelpdesk.com

Date Founded

2000

Company Location

United Kingdom

Company Website

www.sitehelpdesk.com/helpdesk/sitehelpdesk.html

Categories and Features

Digital Workplace

Activity / News Feed
Calendar Management
Chat / Messaging
Content Management
Document Management
Employee Directory
File Sharing
Knowledge Management
Surveys & Feedback
Task Management

Intranet

Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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