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What is hq0?

hq0 is a unique video conferencing solution specifically crafted for enterprises, allowing them to supersede conventional third-party services by facilitating live meetings directly on their own website domain. It incorporates customizable logos, color palettes, and branding elements, ensuring that all interactions occur within the company's designated environment. The platform also provides features such as automatic meeting recordings, AI-generated summaries, and follow-up emails, which significantly reduce the administrative burden on teams and foster seamless, professional communication with clients. By focusing on brand integrity and enhancing customer engagement, it eliminates reliance on external service URLs, thereby guaranteeing a smooth experience for all participants. Additionally, hq0 offers valuable insights into team dynamics through comprehensive analytics on meeting interactions. Designed for organizations that prioritize impactful first impressions and lasting customer relationships, hq0 merges live video functionality with automatic post-meeting outputs, all within an intuitive web interface that requires minimal setup and infrastructure. This makes it an exceptional option for teams eager to refine their virtual communication strategies while consistently reinforcing their brand identity with every interaction. Ultimately, hq0 not only streamlines communication but also strengthens the overall brand presence in a competitive digital landscape.

What is Intermedia Unite?

Engage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.

Media

Media

Integrations Supported

Google Calendar
Google Meet
Microsoft Teams
Salesforce
Slack
CDK Global
DealerSocket
ERA-IGNITE
Google Contacts
HubSpot CRM
Microsoft 365
Microsoft Copilot
Microsoft Dynamics 365
NetSuite CRM
NexHealth
Pipedrive
ServiceNow
Zapier
Zendesk
Zoho SalesInbox

Integrations Supported

Google Calendar
Google Meet
Microsoft Teams
Salesforce
Slack
CDK Global
DealerSocket
ERA-IGNITE
Google Contacts
HubSpot CRM
Microsoft 365
Microsoft Copilot
Microsoft Dynamics 365
NetSuite CRM
NexHealth
Pipedrive
ServiceNow
Zapier
Zendesk
Zoho SalesInbox

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

$22.99/user
Contact us today to get a custom quote for your business.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

hq0

Company Location

United States

Company Website

hq0.com

Company Facts

Organization Name

Intermedia

Date Founded

1993

Company Location

United States

Company Website

www.intermedia.com

Categories and Features

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Intermedia® Contact Center empowers businesses to provide swift and tailored customer interactions across various channels. By consolidating voice, chat, SMS, and email into a single platform, it allows teams to engage customers fluidly without the need to toggle between different tools. Smart routing and self-service options enable customers to connect with the appropriate resource efficiently, while automating common queries helps to minimize waiting periods. Agents benefit from having customer context, interaction history, and collaboration tools all in one location, allowing for quicker issue resolution. Features driven by AI, such as real-time support, summaries, and insights, assist agents and empower supervisors to enhance performance and service quality. The system also includes integrated dashboards, reporting, and secure recording capabilities to ensure transparency and maintain compliance. With an impressive uptime of 99.999% and support certified by J.D. Power, it guarantees dependable performance, leading to improved service, increased team efficiency, and streamlined customer communication.

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Team Communication

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Workforce Optimization (WFO)

Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management
eLearning

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