Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Universal Knowledge  Reviews & Ratings
    16 Ratings
    Company Website
  • Serviceaide Reviews & Ratings
    244 Ratings
    Company Website
  • Axero Reviews & Ratings
    219 Ratings
    Company Website
  • Acadia Reviews & Ratings
    3 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    19,572 Ratings
    Company Website
  • Introw PRM Reviews & Ratings
    122 Ratings
    Company Website
  • StackAI Reviews & Ratings
    55 Ratings
    Company Website
  • kama.ai Reviews & Ratings
    9 Ratings
  • Sendbird Reviews & Ratings
    166 Ratings
    Company Website
  • Planfix Reviews & Ratings
    58 Ratings
    Company Website

What is iEngage.ai?

Unlock and organize enterprise knowledge in real-time with our advanced APIs that seamlessly integrate into your existing systems, allowing you to create a customized solution for capturing, structuring, and reusing insights from conversations. Whether you choose to implement our SDKs and APIs on your own or partner with a developer for a more personalized approach, we encourage you to contact us to discuss your ideas. The iEngage.ai platform powers FreshENGAGE, an innovative application designed for Freshdesk, enabling the sharing of knowledge from resolved support tickets among agents dealing with similar issues, which ultimately results in time savings and improved customer satisfaction. Moreover, ARIV.AI has utilized the iEngage.ai capabilities to develop a knowledge bot compatible with widely-used collaboration tools like Slack and MS Teams, helping users to efficiently locate information, navigate through high volumes of messages, and earn karma points. We invite you to discover the range of solutions we've created using the iEngage.ai framework tailored for various applications, showcasing the platform's versatility as it integrates smoothly with your technology landscape. Don't hesitate to reach out to us so we can delve into your unique requirements and explore how we can enhance your operations. Together, we can unlock the potential of your enterprise knowledge and drive innovation within your organization.

What is Seismic Knowledge?

Seismic Knowledge offers teams a solution that streamlines access to answers, documentation, and resources directly within their existing workflows and familiar tools. By leveraging this platform, users can seamlessly merge various systems into one comprehensive and searchable repository of information, ensuring representatives have reliable answers at their fingertips. With Seismic Knowledge, teams can enhance their productivity by integrating with Seismic for easy access to FAQs through its search function. Additionally, it connects with Lessonly, enabling users to retrieve Seismic resources and Lessonly training materials through interactions with the Seismic Slack Bot. This bot allows for private inquiries and provides AI-generated suggestions for questions posed in specific channels. Moreover, the Chrome extension guarantees continuous and immediate access to vital answers, documents, and learning materials, no matter what application is being used, whether it's a CRM, email, or any other platform. This comprehensive approach not only saves time but also empowers teams to work more efficiently and effectively.

Media

Media

Integrations Supported

Slack
Freshdesk
Microsoft Teams

Integrations Supported

Slack
Box
Confluence
Dropbox
Evernote
GitHub
Google Chrome
Google Drive
Google Sites
Jira
Jira Service Management
Mozilla Firefox
Safari
Seismic
Trello
YouTube
Zendesk
Zipline

API Availability

Has API

API Availability

Pricing Information

$1.99/month/user
Free Trial Offered?

Pricing Information

$59 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Aikon Labs

Date Founded

2010

Company Location

India

Company Website

aikonlabs.com/#iengage

Company Facts

Organization Name

Seismic

Date Founded

2010

Company Location

United States

Company Website

seismic.com/products/seismic-knowledge/

Categories and Features

AI Knowledge Base

Not specified

Idea Management

Collaboration

Knowledge Management

Not specified

Categories and Features

AI Knowledge Base

Not specified

Corporate Wiki

Not specified

Enterprise Search

Not specified

Knowledge Management

Cataloging / Categorization
Collaboration
Content Management
Full Text Search
Knowledge Base Management
Self Service Portal

Popular Alternatives

Popular Alternatives

Sana Reviews & Ratings

Sana

Sana Labs
Shelf Reviews & Ratings

Shelf

Shelf.io
RightAnswers Reviews & Ratings

RightAnswers

Upland Software
Aspen Echos Reviews & Ratings

Aspen Echos

AspenTech