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What is ilert?

Ilert provides an all-encompassing solution for IT alert management, on-call scheduling, and incident communication, which empowers DevOps teams to respond to incidents more effectively. The platform seamlessly integrates with a variety of monitoring solutions, augmenting their functionality through reliable alert notifications, streamlined on-call schedules, automated escalation protocols, and specialized status pages. Originating from Germany, ilert is solely hosted by cloud service providers that operate data centers located within Europe. Moreover, it complies with GDPR standards and is certified under ISO 27001, guaranteeing a superior level of data protection and security. This unwavering commitment to regulatory compliance underscores ilert's focus on delivering a reliable service to its users, ultimately fostering trust and confidence in its capabilities. By prioritizing both functionality and security, ilert positions itself as an essential tool for modern IT teams.

What is PagerTree?

PagerTree is a cloud-centric solution designed for the management of incidents and on-call notifications, aimed at enabling teams to promptly tackle operational issues with efficiency. By integrating alerts from multiple monitoring systems, it guarantees that the appropriate responders are alerted automatically through personalized on-call schedules, multi-tiered escalation paths, and intelligent routing criteria. The platform provides immediate notifications through various channels including push alerts, emails, SMS, voice calls, chatbots, and mobile apps, ensuring that team members receive timely information about incidents. Organizations using PagerTree can effortlessly set up straightforward on-call rotations while also refining their operations with escalation strategies and tracking performance via built-in analytics dashboards. With advanced routing and notification mechanisms, teams can tailor alerts to meet specific conditions, minimizing distractions from less critical alerts and honing in on what truly matters, thereby reducing alert fatigue and improving response precision. Additionally, PagerTree's intuitive interface simplifies the process of modifying notification settings, fostering a more streamlined approach to incident management and enabling teams to respond effectively to challenges as they arise. This flexibility not only enhances operational efficiency but also empowers teams to be proactive in their incident handling strategies.

Media

Media

Integrations Supported

Datadog
Microsoft Teams
New Relic
Slack
Zendesk
Oh Dear
Okta
Quickwork
TOPdesk
Uptime.com
Zendesk Connect

Integrations Supported

Datadog
Microsoft Teams
New Relic
Slack
Zendesk
Dynatrace
Freshservice
Grafana Cloud
Hyperping
Jotform
Kapacitor
Microsoft System Center
Prometheus
Twilio

API Availability

API Availability

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$10 per month
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

ilert

Date Founded

2011

Company Location

Germany

Company Website

www.ilert.com

Company Facts

Organization Name

PagerTree

Company Location

United States

Company Website

pagertree.com

Categories and Features

Incident Management

Incident Reporting

IT Alerting

Not specified

Website Monitoring

Availability Testing
Event Logs
FTP Monitoring
Maintenance Scheduling
Performance Metrics
Uptime Reporting

Categories and Features

Incident Management

Not specified

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