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What is iRepairOS?

iRepairOS is a specialized Windows application designed specifically for independent repair shops that focus on smartphones, tablets, and various electronic devices. This software effectively organizes customer and device data, simplifies the repair intake process, creates work orders, provides cost estimates, and manages parts inventory along with transactions involving used devices. Users can record the condition of devices, enter IMEI numbers, prepare essential repair documentation, and secure customer approval through a unique code sent via SMS or email, which aids in transitioning from estimates to formal repair tickets. In addition, it incorporates functionality for tracking parts expenses and profits, generating analytics on sales and repairs, and creating Italian electronic invoices in XML format (FatturaPA). The application is compliant with T.U.L.P.S. regulations for monitoring used-device purchases, and it offers features for automating local data backups and ensuring regular software updates. All operational data is safely stored on the repair shop’s computer, enabling the software to operate without an internet connection. It boasts a user-friendly interface available in both Italian and English, while users can select from annual licensing options for one, three, or multiple PCs, as well as an alternative lifetime license, providing ample flexibility for usage. Additionally, iRepairOS is designed to enhance the overall efficiency, organization, and productivity of repair shops, making it an essential asset in the electronics repair sector. As a result, repair shops can maintain a competitive edge while delivering high-quality service to their customers.

What is CCManager?

CCManager is a cloud-based solution specifically designed for repair shops that provide services for mobile devices, computers, printers, and other electronic equipment. This application simplifies the management of customer information and repair requests, allowing personnel to capture device images and utilize QR codes while keeping tabs on each task throughout the entire service process. Moreover, it includes tools for managing inventory, processing point-of-sale transactions, handling accounts receivable, and accepting partial payments, as well as features for cash register reconciliation. Repair shops can effortlessly relay repair status updates to customers through WhatsApp, produce thermal receipts, and manage both sales and service tasks on a unified online platform. Tailored for independent repair ventures and service groups, CCManager seamlessly integrates the various stages of intake, repair tracking, payment processing, and overall shop operations without the need for any local server setup. This all-encompassing tool not only streamlines workflows but also allows businesses to prioritize exceptional service delivery while effectively handling their administrative functions. By adopting CCManager, repair shops can significantly enhance their operational productivity and customer satisfaction.

Media

Media

No images available

Integrations Supported

WhatsApp
Brevo

Integrations Supported

WhatsApp

API Availability

API Availability

Pricing Information

€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial Offered?

Pricing Information

$15/month
International monthly pricing starts at $15 USD. Local monthly prices are also offered in several currencies, including COP, MXN, ARS, CLP and PEN. A seven-day trial provides access to the selected plan’s features.
Free Trial Offered?

Supported Platforms

Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

iRepair Rimini

Date Founded

2013

Company Location

Italy

Company Website

irepairos.it/

Company Facts

Organization Name

C&C Especialistas

Company Location

Colombia

Company Website

ccmanager-app.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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