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What is iRepairOS?

iRepairOS is a specialized Windows application designed specifically for independent repair shops that focus on smartphones, tablets, and various electronic devices. This software effectively organizes customer and device data, simplifies the repair intake process, creates work orders, provides cost estimates, and manages parts inventory along with transactions involving used devices. Users can record the condition of devices, enter IMEI numbers, prepare essential repair documentation, and secure customer approval through a unique code sent via SMS or email, which aids in transitioning from estimates to formal repair tickets. In addition, it incorporates functionality for tracking parts expenses and profits, generating analytics on sales and repairs, and creating Italian electronic invoices in XML format (FatturaPA). The application is compliant with T.U.L.P.S. regulations for monitoring used-device purchases, and it offers features for automating local data backups and ensuring regular software updates. All operational data is safely stored on the repair shop’s computer, enabling the software to operate without an internet connection. It boasts a user-friendly interface available in both Italian and English, while users can select from annual licensing options for one, three, or multiple PCs, as well as an alternative lifetime license, providing ample flexibility for usage. Additionally, iRepairOS is designed to enhance the overall efficiency, organization, and productivity of repair shops, making it an essential asset in the electronics repair sector. As a result, repair shops can maintain a competitive edge while delivering high-quality service to their customers.

What is HelloClient?

A user-friendly and dependable platform crafted to optimize service workflows and manage orders effectively within your repair shop, enabling you to concentrate on business growth. Create a customized customer database that monitors all ticket histories and purchases, while also allowing you to keep essential notes and send timely alerts. You can delegate tasks to staff, update ticket statuses, and incorporate services and products, guaranteeing a seamless payment experience. Invoices can be generated effortlessly, and you will gain a comprehensive view of your income and expenses, providing you with accurate insights into your financial performance. Unlike other applications that charge for premium features or impose restrictive plans, all new features and updates come at no extra cost, which sets us apart. HelloClient excels with no limits on user counts or ticket numbers, meaning you won't face additional fees for adding users; instead, your payment is solely based on the number of locations you manage. Your data is securely protected and remains accessible even during overdue payments, as we prioritize strong security measures and regular backups to keep your information safe. Additionally, this intuitive platform not only boosts your operational efficiency but also supports the growth of your repair business, making it an invaluable tool in your arsenal. With our commitment to continuous improvement, you can trust that your business will always be equipped with the latest advancements in technology.

Media

Media

Integrations Supported

Brevo
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial Offered?

Pricing Information

$9 per location per month

Supported Platforms

Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

iRepair Rimini

Date Founded

2013

Company Location

Italy

Company Website

irepairos.it/

Company Facts

Organization Name

HelloClient

Date Founded

2017

Company Location

United Kingdom

Company Website

helloclient.io

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Billing & Invoicing
CRM
Intake Forms
Inventory Management
Point of Sale (POS)

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