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What is iRepairOS?

iRepairOS is a specialized Windows application designed specifically for independent repair shops that focus on smartphones, tablets, and various electronic devices. This software effectively organizes customer and device data, simplifies the repair intake process, creates work orders, provides cost estimates, and manages parts inventory along with transactions involving used devices. Users can record the condition of devices, enter IMEI numbers, prepare essential repair documentation, and secure customer approval through a unique code sent via SMS or email, which aids in transitioning from estimates to formal repair tickets. In addition, it incorporates functionality for tracking parts expenses and profits, generating analytics on sales and repairs, and creating Italian electronic invoices in XML format (FatturaPA). The application is compliant with T.U.L.P.S. regulations for monitoring used-device purchases, and it offers features for automating local data backups and ensuring regular software updates. All operational data is safely stored on the repair shop’s computer, enabling the software to operate without an internet connection. It boasts a user-friendly interface available in both Italian and English, while users can select from annual licensing options for one, three, or multiple PCs, as well as an alternative lifetime license, providing ample flexibility for usage. Additionally, iRepairOS is designed to enhance the overall efficiency, organization, and productivity of repair shops, making it an essential asset in the electronics repair sector. As a result, repair shops can maintain a competitive edge while delivering high-quality service to their customers.

What is RepairHQ?

RepairHQ is a cloud-based management solution specifically designed for independent repair and service businesses. It combines a range of vital functions into a single platform, including the management of repair tickets, the generation of estimates, acquiring customer approvals, invoicing, inventory tracking, purchasing facilitation, point of sale operations, maintaining customer communications and records, organizing staff roles, time tracking, and comprehensive reporting. Repair shops benefit from streamlined processes, allowing them to record intake details, document technician notes and parts utilized for each job, and provide customers with links to portals for tracking repair progress and approvals. Furthermore, RepairHQ supports customer messaging, efficient management across multiple locations, and extensive business reporting capabilities. It serves the diverse requirements of owners, managers, technicians, and counter staff in various repair sectors, including those focused on phones, computers, game consoles, and other electronic devices. The subscription models are structured to support both single and multi-location operations, with different limits on locations and active staff according to the chosen plan. This design flexibility not only allows businesses of all sizes to manage their operations more effectively but also enhances the quality of customer service they can provide. Ultimately, RepairHQ empowers repair shops to streamline their workflows and meet the demands of their clientele more efficiently.

Media

Media

No images available

Integrations Supported

Brevo
WhatsApp

Integrations Supported

BlockChyp
Gemini
Grok
OpenAI
Resend
Stripe
Twilio

API Availability

API Availability

Has API

Pricing Information

€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial Offered?

Pricing Information

$49/business/month
Starter is $49/month per business for one location and five active staff. Growth is $99/month for up to three locations and 15 active staff; Scale is $199/month for up to 10 locations and 50 active staff. New shops can try Growth free for 14 days without a credit card. Optional messaging, AI, storage, payment processing and other provider services may incur separate charges.
Free Trial Offered?

Supported Platforms

Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

iRepair Rimini

Date Founded

2013

Company Location

Italy

Company Website

irepairos.it/

Company Facts

Organization Name

RepairHQ

Company Location

United States

Company Website

www.repairhq.io

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

Popular Alternatives

Popular Alternatives

No Alternatives