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What is iRepairOS?

iRepairOS is a specialized Windows application designed specifically for independent repair shops that focus on smartphones, tablets, and various electronic devices. This software effectively organizes customer and device data, simplifies the repair intake process, creates work orders, provides cost estimates, and manages parts inventory along with transactions involving used devices. Users can record the condition of devices, enter IMEI numbers, prepare essential repair documentation, and secure customer approval through a unique code sent via SMS or email, which aids in transitioning from estimates to formal repair tickets. In addition, it incorporates functionality for tracking parts expenses and profits, generating analytics on sales and repairs, and creating Italian electronic invoices in XML format (FatturaPA). The application is compliant with T.U.L.P.S. regulations for monitoring used-device purchases, and it offers features for automating local data backups and ensuring regular software updates. All operational data is safely stored on the repair shop’s computer, enabling the software to operate without an internet connection. It boasts a user-friendly interface available in both Italian and English, while users can select from annual licensing options for one, three, or multiple PCs, as well as an alternative lifetime license, providing ample flexibility for usage. Additionally, iRepairOS is designed to enhance the overall efficiency, organization, and productivity of repair shops, making it an essential asset in the electronics repair sector. As a result, repair shops can maintain a competitive edge while delivering high-quality service to their customers.

What is RepairsTracker?

Introducing a Comprehensive Job Tracking Solution in the Cloud! RepairsTracker (RT) is a flexible Job Tracking and Ticketing platform that operates in the cloud, designed to meet the diverse needs of businesses of all sizes, while providing multiple levels of customization and workflow management. This cutting-edge platform simplifies the challenges of traditional paperwork, thereby optimizing data management for organizations. Dynamic Dashboard. This feature allows businesses to make data-driven decisions and perform benchmarking with real-time insights at their fingertips. Estimate Tracking. Quickly deliver estimates to your clients, whether they are billable or free, via a unique link, and easily transition these estimates into confirmed jobs. Ticket Tracking. Create interactive tickets that come with strong, customizable features, and keep your customers updated with status notifications sent straight to their email. Customer Management. Effectively manage client relationships alongside their repair requests, memberships, payment methods, history, and locations. Supplier Management. Enhance the handling of your suppliers by generating purchase orders and monitoring returns for defective parts (RMA), which ensures a seamless operational process. With RepairsTracker, companies can significantly boost their productivity and elevate customer satisfaction through enhanced communication and management, paving the way for better business outcomes. As organizations adopt this innovative solution, they can expect to see a notable transformation in their operational efficiency and client engagement.

Media

Media

Integrations Supported

Brevo
WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

iRepair Rimini

Date Founded

2013

Company Location

Italy

Company Website

irepairos.it/

Company Facts

Organization Name

RepairsTracker

Company Location

Canada

Company Website

www.repairstracker.com

Categories and Features

Repair Shop

Not specified

Categories and Features

Work Order

Not specified

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