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What is iRepairOS?

iRepairOS is a specialized Windows application designed specifically for independent repair shops that focus on smartphones, tablets, and various electronic devices. This software effectively organizes customer and device data, simplifies the repair intake process, creates work orders, provides cost estimates, and manages parts inventory along with transactions involving used devices. Users can record the condition of devices, enter IMEI numbers, prepare essential repair documentation, and secure customer approval through a unique code sent via SMS or email, which aids in transitioning from estimates to formal repair tickets. In addition, it incorporates functionality for tracking parts expenses and profits, generating analytics on sales and repairs, and creating Italian electronic invoices in XML format (FatturaPA). The application is compliant with T.U.L.P.S. regulations for monitoring used-device purchases, and it offers features for automating local data backups and ensuring regular software updates. All operational data is safely stored on the repair shop’s computer, enabling the software to operate without an internet connection. It boasts a user-friendly interface available in both Italian and English, while users can select from annual licensing options for one, three, or multiple PCs, as well as an alternative lifetime license, providing ample flexibility for usage. Additionally, iRepairOS is designed to enhance the overall efficiency, organization, and productivity of repair shops, making it an essential asset in the electronics repair sector. As a result, repair shops can maintain a competitive edge while delivering high-quality service to their customers.

What is ServiceCenterSoft?

ServiceCenterSoft is a cloud-based management solution tailored for repair shops and service centers that provide maintenance for devices like smartphones, computers, and home appliances, including those under authorized warranty services. This comprehensive platform effectively oversees multiple facets of the repair workflow, such as managing customer and device data, handling repair intake, providing estimates, tracking due dates, maintaining technician logs, managing parts requests, overseeing inventory changes, processing payments, and generating completion certificates. Customers benefit from real-time updates on their repairs through a read-only portal and receive timely notifications via email and Telegram once their devices are ready for collection. Moreover, managers can track technician productivity and branch performance, adjust access rights by section, and share customer data across different branches while ensuring that each location maintains its unique inventory and statistics. The system also features customizable forms, comprehensive reference lists, daily backup capabilities, and supports multiple languages, including Ukrainian, Russian, English, and German for its interface and documentation. Being accessible via any web browser eliminates the necessity for local software installations, allowing users to effortlessly access the service from various devices. This adaptability and user-friendliness significantly contribute to making ServiceCenterSoft an essential tool for improving the operational efficiency of repair businesses, enabling them to manage their workload with greater effectiveness.

Media

Media

Integrations Supported

Brevo
WhatsApp

Integrations Supported

Telegram

API Availability

API Availability

Pricing Information

€99/year
Starter costs €99/year for 1 PC; Professional €199/year for 3 PCs; Business €299/year for multi-PC or multi-shop use. Lifetime costs €999 as a one-time payment and includes lifetime updates. A 14-day trial includes Professional features and requires no payment card.
Free Trial Offered?

Pricing Information

€20/month
€20 per shop per month or €216 per shop per year.
Free Trial Offered?

Supported Platforms

Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

iRepair Rimini

Date Founded

2013

Company Location

Italy

Company Website

irepairos.it/

Company Facts

Organization Name

ServiceCenterSoft

Date Founded

2016

Company Location

Ukraine

Company Website

www.servicecentersoft.com/en/

Categories and Features

Repair Shop

Not specified

Categories and Features

Repair Shop

Not specified

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