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What is iTankOps?

iTankOPS is a comprehensive web-based ERP system meticulously designed for operators of tank containers within the bulk liquid transportation industry that utilize ISO tank containers. This software addresses the unique needs and challenges faced by carriers, especially in Intermodal tank container operations. Its extensive range of features includes modules dedicated to Vendor Contract Management, Tariff and Rating, Product Requests and Approvals, Schedule and Slot Management, as well as Tank Certificate Management, Job Order Management, and both Export and Import Documentation. Furthermore, it encompasses functionalities such as Inventory Management, Operational Oversight, Alerts Management, and Account Receivables and Payables. Users are able to take advantage of online requests for rates and approvals, automatic quotation generation, and detailed route leg planning for shipments, all while utilizing a centralized hub for managing all vendor contracts, which encompass carrier, depot, lease, purchase, and port agreements. This holistic approach ensures that every operational requirement is effectively addressed. Given its extensive capabilities, iTankOPS emerges as a vital resource for improving operational efficiency within the tank container sector, ultimately driving better outcomes for businesses in this field.

What is Summit Service System?

The Summit Service System is specifically crafted to empower you in managing your operations, improving customer service, and optimizing job management, whether you are addressing scheduled services or urgent requests. This system supports your business growth by implementing automatic scheduling for future services and sending reminders for repeat clients. Each task can have its service frequency tailored to fit your needs, while technicians can access a wealth of information, including detailed schematics, site images, and inventory management for parts. The platform also features options for flat-rate pricing alongside robust invoicing capabilities. With its Summit dispatch interface, you can proficiently oversee workflows, manage technicians' schedules, and prioritize jobs according to urgency and service dates. Additionally, auxiliary information screens allow for thorough tracking of site tank details, laboratory samples, manifests, and waste disposal records. Handling customer reimbursements for grease and bio-fuel collectors is streamlined and efficient as well. After completing a job, converting work orders into payments and invoices is a quick and straightforward process, ensuring a smooth transition from service delivery to billing. This cohesive strategy not only simplifies operational tasks but also significantly boosts the overall effectiveness of customer relationship management, ultimately leading to a more organized and productive business environment.

Media

Media

Integrations Supported

Oracle Cloud Infrastructure
SQL Server

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

iInterchange Systems

Company Location

India

Company Website

www.iinterchange.com/tank-container-operator-software/

Company Facts

Organization Name

Ritam Technologies

Date Founded

1981

Company Location

United States

Company Website

www.ritam.com/serviceprogram

Categories and Features

Shipping

Not specified

Categories and Features

Equipment Rental

Not specified

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