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What is iVision Plus?

iVision Plus Cisco wallboards significantly boost agent performance by presenting real-time performance metrics in an innovative and visually appealing manner. With iVision Plus, users can tap into dynamic Cisco contact center wallboards that display real-time statistics and metrics focusing on both individual and team accomplishments. Ditch the old-fashioned, clunky wallboard designs and welcome the striking aesthetics of NextGen wallboards. The gamification elements embedded within iVision wallboards motivate agents to enhance their productivity. These HTML5 wallboards not only guarantee an exceptional user experience but are also designed to be responsive across various devices. Furthermore, the call center wallboard software allows users to set KPI thresholds, enabling performance monitoring and prompt intervention when thresholds are crossed, even during times of inactivity. By delivering real-time digital signage to all employees, organizations can expect a marked increase in efficiency and productivity, as staff will no longer waste precious time gathering operational insights. This seamless access to information not only boosts engagement but also fosters a more knowledgeable and proactive workforce, ultimately driving better results for the organization.

What is Extrusia?

Extrusia provides an all-encompassing cloud software solution designed for window and door manufacturers, along with their dealer networks. The platform includes Dealer Connect, which offers dealers an easy-to-use portal to configure products according to the manufacturer's catalog, pricing, and guidelines, enabling them to create quotes and manage orders seamlessly from initiation to tracking. The Extrusia ERP system effectively supervises manufacturing processes, covering essential elements like product configuration, electronic signature quotes, order handling, bills of material, cut lists, saw and welder connectivity, glass optimization, labeling, NFRC compliance, shop-floor scanning, remakes, shipping, invoicing, receivables, and accounting functions. Additionally, Extrusia Link promotes operational clarity by providing real-time production dashboards and wallboards for the plant. An integrated AI assistant named Josie can respond to natural language questions about operations and perform authorized tasks when required. To ensure smooth transitions, historical orders are carefully repriced on a line-by-line basis before the new system goes live, guaranteeing accuracy. This extensive software suite not only links dealer activities with manufacturing operations but also enhances management reporting capabilities, ultimately streamlining the entire production process. In doing so, it significantly boosts the efficiency and responsiveness of both manufacturers and dealers within a highly competitive market, allowing them to adapt swiftly to changing demands.

Media

Media

No images available

Integrations Supported

Active Directory
Calabrio Call Recording
EpicCare EMR
Freshdesk
HubSpot Customer Platform
IBM Cloud
Microsoft Dynamics 365
Microsoft Excel
SAP Cloud Platform
Sage CRM
ServiceNow
Sugar Connect
Zoho CRM
eGain Knowledge+AI

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com

Company Facts

Organization Name

JetAlum

Date Founded

2026

Company Location

United States

Company Website

extrusia.com

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Public Dashboards
Scorecards
Widgets

Digital Signage

Content Scheduling
Media Library
Remote Deployment
Remote Display Management

Categories and Features

ERP

Not specified

Manufacturing ERP

Not specified

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