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What is iVision Plus?

iVision Plus Cisco wallboards significantly boost agent performance by presenting real-time performance metrics in an innovative and visually appealing manner. With iVision Plus, users can tap into dynamic Cisco contact center wallboards that display real-time statistics and metrics focusing on both individual and team accomplishments. Ditch the old-fashioned, clunky wallboard designs and welcome the striking aesthetics of NextGen wallboards. The gamification elements embedded within iVision wallboards motivate agents to enhance their productivity. These HTML5 wallboards not only guarantee an exceptional user experience but are also designed to be responsive across various devices. Furthermore, the call center wallboard software allows users to set KPI thresholds, enabling performance monitoring and prompt intervention when thresholds are crossed, even during times of inactivity. By delivering real-time digital signage to all employees, organizations can expect a marked increase in efficiency and productivity, as staff will no longer waste precious time gathering operational insights. This seamless access to information not only boosts engagement but also fosters a more knowledgeable and proactive workforce, ultimately driving better results for the organization.

What is Hintro?

Hintro has developed an AI-powered sales assistant for video conferencing called Boxy, which acts as a discreet desktop application that serves as a private overlay, invisible to other participants. During real-time calls, Boxy delivers essential support through various tools that help users with next-step prompts, objection handling, clarifying details, and crafting thoughtful questions, while also allowing for the creation of personalized controls. Sales professionals can connect Boxy with their customized Knowledge Base, which encompasses key documents, brief notes, and specific terminology, ensuring that the recommendations provided are well-suited to their particular offerings and tactics. Furthermore, Boxy supports transcription in English, Hindi, and Hinglish, making it an ideal solution for teams focusing on Indian clientele. With ten ready-made call frameworks that address critical phases like discovery, demonstrations, and negotiations, users also have the option to add their own unique frameworks. After every call, Boxy produces a detailed summary, a speaker-labeled transcript, and a record of AI interactions for later analysis. Priced starting at only $6 per user monthly, Boxy is tailored to boost sales efficiency in a highly competitive environment. Its cutting-edge features are designed to empower sales teams while optimizing their communication methods, ultimately leading to improved customer engagement and satisfaction.

Media

Media

No images available

Integrations Supported

Active Directory
Calabrio Call Recording
Fiserv
Freshdesk
HubSpot CRM
HubSpot Customer Platform
Microsoft Dynamics 365
Microsoft Excel
Oracle Health Ambulatory EHR
Oracle Siebel CRM
SAP Cloud Platform
Sage CRM
Salesforce
Verint Community
Zoho CRM
eGain Knowledge+AI

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$6/month/user

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com

Company Facts

Organization Name

Hintro

Company Location

India

Company Website

hintro.ai

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Public Dashboards
Scorecards
Widgets

Digital Signage

Content Scheduling
Media Library
Remote Deployment
Remote Display Management

Categories and Features

AI Sales Assistants

Not specified

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