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What is iVision Plus?

iVision Plus Cisco wallboards significantly boost agent performance by presenting real-time performance metrics in an innovative and visually appealing manner. With iVision Plus, users can tap into dynamic Cisco contact center wallboards that display real-time statistics and metrics focusing on both individual and team accomplishments. Ditch the old-fashioned, clunky wallboard designs and welcome the striking aesthetics of NextGen wallboards. The gamification elements embedded within iVision wallboards motivate agents to enhance their productivity. These HTML5 wallboards not only guarantee an exceptional user experience but are also designed to be responsive across various devices. Furthermore, the call center wallboard software allows users to set KPI thresholds, enabling performance monitoring and prompt intervention when thresholds are crossed, even during times of inactivity. By delivering real-time digital signage to all employees, organizations can expect a marked increase in efficiency and productivity, as staff will no longer waste precious time gathering operational insights. This seamless access to information not only boosts engagement but also fosters a more knowledgeable and proactive workforce, ultimately driving better results for the organization.

What is Plan/Ezy?

Plan/Ezy is a visual scheduling software tailored for optimizing planning and organization within manufacturing environments such as factories and job shops. Its intuitive interface allows for rapid installation and ensures that all users can adapt quickly, regardless of their technical background. This tool efficiently oversees the relationships between various job operations, providing a level of management that far exceeds what traditional spreadsheets or wallboards can deliver. Perfect for small manufacturing companies moving away from outdated practices, Plan/Ezy presents an economical solution that incorporates the robust software infrastructure typically reserved for larger enterprises, now accessible to smaller businesses at a competitive price. With its easy setup and user-friendly design, Plan/Ezy Scheduler alleviates the anxiety often tied to scheduling tasks. Since its introduction, it has gained popularity among numerous top-tier manufacturing companies, including those in automotive components, plastic extrusion, and molding, demonstrating its adaptability and effectiveness across a wide range of industrial sectors. By integrating Plan/Ezy into your operations, your business can achieve enhanced efficiency and greater productivity while fostering an environment of growth and innovation.

Media

Media

Integrations Supported

Active Directory
FIS Telephone Banking
Freshdesk
HubSpot Customer Platform
IBM Cloud
Microsoft Dynamics 365
Microsoft Excel
Oracle Siebel CRM
SAP Cloud Platform
Sage CRM
Salesforce
ServiceNow
Sugar Connect
Verint Community
Zendesk

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$1995.00/one-time/user
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Online Training

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com

Company Facts

Organization Name

Keyvak

Date Founded

2000

Company Location

Australia

Company Website

www.keyvak.com

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Public Dashboards
Scorecards
Widgets

Digital Signage

Content Scheduling
Media Library
Remote Deployment
Remote Display Management

Categories and Features

Production Scheduling

"What If" Scenarios
Automated Scheduling
Bottleneck Optimization
Capacity Planning
Job Scheduling
Material Planning
Priority-Based Scheduling

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