Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • Rise Vision Reviews & Ratings
    1,443 Ratings
    Company Website
  • TelemetryTV Reviews & Ratings
    276 Ratings
    Company Website
  • FrontFace Reviews & Ratings
    49 Ratings
    Company Website
  • QEval Reviews & Ratings
    30 Ratings
    Company Website
  • SiteKiosk Reviews & Ratings
    25 Ratings
    Company Website
  • Emtrain Reviews & Ratings
    41 Ratings
    Company Website
  • Yodeck Reviews & Ratings
    7,574 Ratings
    Company Website
  • Banker's Dashboard Reviews & Ratings
    6 Ratings
    Company Website
  • OptiSigns Reviews & Ratings
    7,880 Ratings
    Company Website
  • Grafana Cloud Reviews & Ratings
    731 Ratings
    Company Website

What is iVision Plus?

iVision Plus Cisco wallboards significantly boost agent performance by presenting real-time performance metrics in an innovative and visually appealing manner. With iVision Plus, users can tap into dynamic Cisco contact center wallboards that display real-time statistics and metrics focusing on both individual and team accomplishments. Ditch the old-fashioned, clunky wallboard designs and welcome the striking aesthetics of NextGen wallboards. The gamification elements embedded within iVision wallboards motivate agents to enhance their productivity. These HTML5 wallboards not only guarantee an exceptional user experience but are also designed to be responsive across various devices. Furthermore, the call center wallboard software allows users to set KPI thresholds, enabling performance monitoring and prompt intervention when thresholds are crossed, even during times of inactivity. By delivering real-time digital signage to all employees, organizations can expect a marked increase in efficiency and productivity, as staff will no longer waste precious time gathering operational insights. This seamless access to information not only boosts engagement but also fosters a more knowledgeable and proactive workforce, ultimately driving better results for the organization.

What is QualifyGo?

Enhance the value of your team's investment through QualifyGo's vast array of historical and real-time reporting tools, which enable you to effectively track calls and employee performance. Managed and hosted in the cloud by Oak, ClarifyGo offers a dependable and cost-efficient solution that lifts the weight of system upkeep off your shoulders. With customizable dashboards, reports, and wallboards, QualifyGo equips you to understand all crucial metrics, from Teams' Auto Attendants to user engagement levels. The platform presents a range of essential and additional reporting tools, allowing you to tailor QualifyGo to fit the unique requirements of yourself, your department, and your organization. By going beyond the basic features of Teams, you can evaluate user adoption rates, call metrics, and employee performance, empowering you to monitor communications, boost productivity, and identify training opportunities. This thorough strategy guarantees that your team stays informed and proactive as they work toward their objectives, ultimately fostering a culture of continuous improvement and accountability.

Media

Media

Integrations Supported

Active Directory
BMC AMI Cost Management
Calabrio Call Recording
FIS Telephone Banking
Fiserv
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IBM Cloud
Microsoft Excel
Microsoft Teams
Oracle Health Ambulatory EHR
Oracle Siebel CRM
ServiceNow
Sugar Connect
Verint Community
Zendesk
Zoho CRM

Integrations Supported

Active Directory
BMC AMI Cost Management
Calabrio Call Recording
FIS Telephone Banking
Fiserv
Freshdesk
HubSpot CRM
HubSpot Customer Platform
IBM Cloud
Microsoft Excel
Microsoft Teams
Oracle Health Ambulatory EHR
Oracle Siebel CRM
ServiceNow
Sugar Connect
Verint Community
Zendesk
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com

Company Facts

Organization Name

Oak Innovation Limited

Date Founded

1985

Company Location

United Kingdom

Company Website

www.oakinnovate.com/qualifygo

Categories and Features

Dashboard

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Popular Alternatives

Popular Alternatives

Shadow CMS Reviews & Ratings

Shadow CMS

Resource Software International
Inova Desktop Presenter Reviews & Ratings

Inova Desktop Presenter

Inova Solutions
Clobba Reviews & Ratings

Clobba

Code Software
Wallboard  Reviews & Ratings

Wallboard

Wallboard
CommsOffice Express Reviews & Ratings

CommsOffice Express

CommSoft Software Solutions