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What is iVision Plus?

iVision Plus Cisco wallboards significantly boost agent performance by presenting real-time performance metrics in an innovative and visually appealing manner. With iVision Plus, users can tap into dynamic Cisco contact center wallboards that display real-time statistics and metrics focusing on both individual and team accomplishments. Ditch the old-fashioned, clunky wallboard designs and welcome the striking aesthetics of NextGen wallboards. The gamification elements embedded within iVision wallboards motivate agents to enhance their productivity. These HTML5 wallboards not only guarantee an exceptional user experience but are also designed to be responsive across various devices. Furthermore, the call center wallboard software allows users to set KPI thresholds, enabling performance monitoring and prompt intervention when thresholds are crossed, even during times of inactivity. By delivering real-time digital signage to all employees, organizations can expect a marked increase in efficiency and productivity, as staff will no longer waste precious time gathering operational insights. This seamless access to information not only boosts engagement but also fosters a more knowledgeable and proactive workforce, ultimately driving better results for the organization.

What is StrandVision Digital Signage?

StrandVision Digital Signage is focused on empowering businesses to communicate more effectively, thereby strengthening their connections with customers and employees alike. Their primary goal is to increase profits through enhanced satisfaction that stems from transparent communication. By providing innovative marketing solutions, StrandVision aims to create a beneficial impact not only on customers and employees but also on the organization as a whole. Each team member upholds values of respect, transparency, and dependability, ensuring that customer needs remain at the forefront of all initiatives. To sustain uniformity throughout the company's operations, all staff adhere to a core set of principles. Furthermore, StrandVision is committed to protecting its resellers by refraining from directly selling to end-users without their knowledge and consent and by avoiding competition with them through unauthorized non-software offerings. The organization primarily focuses on Computer Software Development and Business Marketing, working diligently to cultivate an environment of collaboration that advantages all parties involved. In the end, StrandVision aspires to build a thriving community where success is shared among everyone, creating a win-win situation for all stakeholders.

Media

Media

Integrations Supported

EpicCare EMR
Fiserv
HubSpot CRM
HubSpot Customer Platform
Microsoft Excel
Oracle Cloud Infrastructure
Oracle Health Ambulatory EHR
SAP Cloud Platform
Sage CRM
Salesforce
ServiceNow
Verint Community
Zendesk
Zoho CRM
eGain Knowledge+AI

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$499.99 per year
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

NovelVox

Date Founded

2008

Company Location

United States

Company Website

www.novelvox.com

Company Facts

Organization Name

StrandVision

Date Founded

2003

Company Location

United States

Company Website

www.strandvision.com

Categories and Features

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Public Dashboards
Scorecards
Widgets

Digital Signage

Content Scheduling
Media Library
Remote Deployment
Remote Display Management

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Remote Display Management
Visual Editor

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