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What is iVvy Venue Management?

iVvy Venue Management is a cloud-based software solution designed for hotels, restaurants, and various hospitality entities, aiding executives in overseeing venue spaces, managing online bookings, catering supplies, and handling reservations. The booking management functionality within iVvy enables users to reserve spaces, create layouts, obtain quotes, and select menu options seamlessly. Additionally, the platform facilitates the comparison of different venues and the processing of online payments, enhancing the overall user experience. With its lead management capabilities, iVvy allows users to generate leads, assess their quality, store communications, and share quotes effectively. Furthermore, the software automates the assignment of leads to team members based on established criteria, streamlining the workflow for managers. One of the standout features of iVvy Venue Management is its email marketing tool, which empowers organizations to craft tailored email campaigns using an intuitive drag-and-drop interface while also monitoring engagement metrics such as open rates, click-through rates, and bounce rates. This comprehensive approach not only enhances operational efficiency but also significantly improves customer engagement and satisfaction.

What is OPERA Cloud Central?

OPERA Cloud Central unifies various features and data from the OPERA Cloud platform into a singular, user-friendly interface that requires just one login. This seamless integration supports efficient brand management across multiple domains such as sales, customer service centers, distribution channels, loyalty initiatives, and platform configurations, offering a comprehensive view of business activities across various properties. Sales personnel and agents gain instant access to critical information regarding inventory, pricing, and account metrics; representatives in contact centers enjoy a straightforward interface that speeds up the reservation process; and hotel groups can monitor global sales prospects, manage event reservations, and synchronize operations across numerous properties all from one central platform. The centralized control of rates and room availability ensures consistency while permitting flexible pricing through interactive map- and list-view formats. Additionally, lead and account management tools play a vital role in converting inquiries into confirmed bookings, thereby improving visibility throughout the entire portfolio and enhancing operational efficiency. This all-encompassing strategy not only streamlines workflows but also greatly boosts customer satisfaction and drives business expansion, positioning organizations for greater success in a competitive marketplace. Ultimately, OPERA Cloud Central represents a significant advancement in hospitality management technology.

Media

Media

Integrations Supported

Google Analytics
Google Calendar
H&L POS
MYOB
Maestro
Mews
Microsoft Dynamics SL
MyGuestlist
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
QuickBooks Online
ResDiary
Sage 100
Salesforce
SevenRooms
Stayntouch PMS
Xero

Integrations Supported

Google Analytics
Google Calendar
H&L POS
MYOB
Maestro
Mews
Microsoft Dynamics SL
MyGuestlist
OPERA Cloud PMS
Oracle Hospitality Suite8
Oracle MICROS POS
QuickBooks Online
ResDiary
Sage 100
Salesforce
SevenRooms
Stayntouch PMS
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

iVvy

Date Founded

2009

Company Location

Australia

Company Website

get.ivvy.com/sourceforge-venue-software

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/hospitality/products/opera-central/

Categories and Features

Catering

Banquet Management
Billing & Invoicing
Booking Management
Calendar Management
Contract Management
Costing
Customer Database
Event Management
Facility Management
Inventory Management
Kitchen / Menu Management
Order Management
Quote Management
Recipe Management
Waitstaff Management

Event Management

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Venue Management

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Categories and Features

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

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