inSided
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What is inSided?
inSided stands out as the leading Community Platform tailored for Customer Success and Support. By utilizing our Community, Knowledge Base, and In-Product Support offerings, you can effectively minimize customer churn, decrease call volumes, and enhance your product development process. These tools empower businesses to foster deeper connections with their customers while addressing their needs more efficiently.
What is Butter?
Butter is revolutionizing the payment recovery process for direct-to-consumer and SaaS subscription brands by swiftly and effectively addressing failed payments and subscriber retention, resulting in over 5% growth in annual recurring revenue. This innovative approach not only enhances customer satisfaction but also strengthens brand loyalty in an increasingly competitive market.
Integrations Supported
Blotout
CanopyDeploy
Common Room
Easyflow
Freshdesk
Gainsight
HelpHub
Meltano
Miro
API Availability
API Availability
Has API
Pricing Information
$900 per month
Free trial available
Free Trial Offered?
Pricing Information
Butter's pricing is based on the value we deliver: we think it’s fair to only bill on the revenue we actually recover. Book a free payment health analysis to get started.
Free Version
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Online Training
On-Site Training
Training Options
Documentation Hub
Online Training
On-Site Training
Company Facts
Organization Name
inSided
Date Founded
2010
Company Location
Netherlands
Company Website
www.insided.com
Company Facts
Organization Name
Butter Payments
Date Founded
2020
Company Location
United States
Company Website
www.butterpayments.com
Categories and Features
Churn Prevention
Not specified
Community
Content Management
Content Moderation
Discussions / Forums
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Feedback Collection
Gamification
Customer Service
Alerts / Escalation
Knowledge Base
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management
Customer Success
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Knowledge Management
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Categories and Features
Billing and Invoicing
Dunning Management
Churn Prevention
Not specified
Customer Success
Not specified
Failed Payment Recovery
Not specified
Payment Processing
Not specified
Recurring Billing
Not specified
SaaS Billing
Not specified
Subscription Management
Dunning Management
Recurring Billing
Revenue Recovery Tools