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What is inTouch?

inTouch is a comprehensive digital messaging platform that centralizes SMS, Email, and RCS communications for businesses seeking efficient, scalable customer engagement. It supports diverse use cases, from promotional campaigns to transactional alerts, with advanced capabilities like audience segmentation, automated workflows, and real-time analytics. The platform includes tools for subscription management, pop-ups, sign-up forms, and secure OTP delivery, ensuring compliance and reliability. Its multi-level account structure is ideal for agencies and enterprise teams, offering dedicated dashboards, user roles, and permission controls for each client. Available through a web interface and robust APIs, inTouch easily connects with external systems and CRMs, making integration smooth and flexible.

What is ExpertSender?

ExpertSender is a reliable platform known for its high deliverability that empowers eCommerce businesses to boost their sales through automated marketing strategies across various channels, including email, SMS, mobile web, and chat. We pride ourselves on providing exceptional customer support, which encompasses sophisticated data-driven segmentation and personalized messaging tailored to individual customer needs. With over a decade of experience in the industry, we have successfully delivered more than 20 billion messages annually for a diverse array of over 1,000 brands worldwide. Our services are primarily designed for medium to large eCommerce stores, but we also extend significant benefits to other sectors, such as travel and hospitality as well as finance and banking, ensuring a broad reach and application of our marketing solutions.

Media

Media

Integrations Supported

Salesforce
Zapier

Integrations Supported

Codeless Platforms Alerting Software
Codeless Platforms BPA Platform
Google Analytics
Stackreaction
Synerise
Taxi for Email

API Availability

Has API

API Availability

Pricing Information

14,50 €
Contact vendor
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

rdcom

Date Founded

2000

Company Location

Italy

Company Website

rdcom.com/en/platform-intouch/

Company Facts

Organization Name

ExpertSender

Date Founded

2009

Company Location

Poland

Company Website

expertsender.com

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Dynamic Content
Landing Pages / Web Forms
Search Marketing
Segmentation

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging

Categories and Features

eCommerce Analytics

Not specified

eCommerce Marketing

Not specified

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Dynamic Content
Mobile Optimized Emails
Reporting/Analytics
Template Management

Marketing Automation

A/B Testing
Dynamic Content
Segmentation
Website Visitor Tracking

Multi-Channel eCommerce

Email Marketing

Personalization

Not specified

SMS Marketing

Not specified

Transactional Email

A/B Testing
Dynamic Content
Email Monitoring
Mailing List Management
Reporting/Analytics
Spam Check
Template Management

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