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What is inTouch?

inTouch is a comprehensive digital messaging platform that centralizes SMS, Email, and RCS communications for businesses seeking efficient, scalable customer engagement. It supports diverse use cases, from promotional campaigns to transactional alerts, with advanced capabilities like audience segmentation, automated workflows, and real-time analytics. The platform includes tools for subscription management, pop-ups, sign-up forms, and secure OTP delivery, ensuring compliance and reliability. Its multi-level account structure is ideal for agencies and enterprise teams, offering dedicated dashboards, user roles, and permission controls for each client. Available through a web interface and robust APIs, inTouch easily connects with external systems and CRMs, making integration smooth and flexible.

What is IcSoft?

Established in 1999 by the visionary Singh family, who are well-known leaders in the techno-industrial field, InTouch Systems focuses on the Internet of Things specifically tailored for the manufacturing sector, offering a variety of cutting-edge products. Smart manufacturing is marked by a company’s expertise in four essential areas: informed products, efficient processes, skilled personnel, and robust infrastructure. Through its IcSoft platform, InTouch Systems provides a holistic solution for monitoring shop floor operations, packaging finished goods, and implementing barcode labeling. When clients invest in the 'IcSoft – Beyond ERP' software, they also benefit from comprehensive software implementation services and user training, which are crucial for facilitating a smooth transition to enhanced manufacturing capabilities. This dedication to customer support ensures that clients can fully leverage the advantages of their new systems, driving them toward operational excellence and improved productivity. Ultimately, InTouch Systems stands out as a partner in innovation, empowering businesses to thrive in a competitive landscape.

Media

Media

Integrations Supported

Salesforce
Zapier

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

14,50 €
Contact vendor
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Windows

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

rdcom

Date Founded

2000

Company Location

Italy

Company Website

rdcom.com/en/platform-intouch/

Company Facts

Organization Name

InTouch Systems

Date Founded

1999

Company Location

India

Company Website

www.itspl.com

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Dynamic Content
Landing Pages / Web Forms
Search Marketing
Segmentation

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging

Categories and Features

Discrete ERP

Not specified

ERP

Accounting Integration
Accounting Management
CRM
Distribution Management
Enterprise Asset Management
Financial Management
HR Management
Inventory Management
Order Management
Purchase Order Management
Purchasing
Reporting/Analytics
Sales Management
Warehouse Management

MRP

Not specified

RFID

Not specified

Smart Factory

Not specified

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