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What is inTouch?

inTouch is a comprehensive digital messaging platform that centralizes SMS, Email, and RCS communications for businesses seeking efficient, scalable customer engagement. It supports diverse use cases, from promotional campaigns to transactional alerts, with advanced capabilities like audience segmentation, automated workflows, and real-time analytics. The platform includes tools for subscription management, pop-ups, sign-up forms, and secure OTP delivery, ensuring compliance and reliability. Its multi-level account structure is ideal for agencies and enterprise teams, offering dedicated dashboards, user roles, and permission controls for each client. Available through a web interface and robust APIs, inTouch easily connects with external systems and CRMs, making integration smooth and flexible.

What is InTouch?

Transform your entire conveyancing operations with a unified cloud-based platform. Improve your client engagement by replacing outdated paper forms with flexible online forms that can be customized to fit specific requirements. Understanding that each firm has its unique workflow, our adaptable processes enable you to establish your preferred operational methods while maintaining consistency among team members. Clients can effortlessly obtain quotes outside of conventional working hours, and our system facilitates referrals and quote generation by partners on your behalf. Instantly provide personalized quotes to clients utilizing our powerful APIs and Webhooks that enable smooth integration with third-party services. This cutting-edge technology allows you to create, read, write, upload, or execute actions from various software solutions, or you can initiate actions within those platforms via InTouch. By incorporating electronic document signing, you can significantly reduce both time and costs. Clients receive automatic updates on their matters, ensuring they remain well-informed and content throughout the process. Additionally, our online portal can decrease the need for progress-chasing phone calls by up to 40%, keeping clients and stakeholders continuously updated. With this innovative solution, you can truly transform your conveyancing practice and enhance overall customer satisfaction. Experience the difference that modern technology can make in elevating your services to unprecedented levels.

Media

Media

Integrations Supported

Microsoft Outlook
ORCODA Logistics Management System (OLMS)
ORCODA Workforce Logistics System (OWLS)
Salesforce
Skipio
Windcave
Xero
Zapier
eCard Systems

Integrations Supported

Microsoft Outlook
ORCODA Logistics Management System (OLMS)
ORCODA Workforce Logistics System (OWLS)
Salesforce
Skipio
Windcave
Xero
Zapier
eCard Systems

API Availability

Has API

API Availability

Has API

Pricing Information

14,50 €
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rdcom

Date Founded

2000

Company Location

Italy

Company Website

rdcom.com/en/platform-intouch/

Company Facts

Organization Name

InTouch

Date Founded

2012

Company Location

United Kingdom

Company Website

www.intouchapp.co.uk

Categories and Features

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Categories and Features

Legal Case Management

Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting

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