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What is inTouch?

inTouch is a comprehensive digital messaging platform that centralizes SMS, Email, and RCS communications for businesses seeking efficient, scalable customer engagement. It supports diverse use cases, from promotional campaigns to transactional alerts, with advanced capabilities like audience segmentation, automated workflows, and real-time analytics. The platform includes tools for subscription management, pop-ups, sign-up forms, and secure OTP delivery, ensuring compliance and reliability. Its multi-level account structure is ideal for agencies and enterprise teams, offering dedicated dashboards, user roles, and permission controls for each client. Available through a web interface and robust APIs, inTouch easily connects with external systems and CRMs, making integration smooth and flexible.

What is Postscript?

SMS operates similarly to email but possesses unique characteristics that differentiate the two. It is essential to respect the inbox, which means that you should concentrate on creating highly focused campaigns that improve customer satisfaction. A significant number of retailers utilize Postscript to facilitate effective text message marketing communication. SMS is an excellent medium for brands looking to relay their messages, interact with customers, and simultaneously increase their sales. To grow your text message marketing subscriber list, consider implementing pop-ups, dedicated landing pages, email sign-ups, and various call-to-action links. You can boost your sales and website traffic by developing tailored SMS marketing strategies and automated responses, such as welcome sequences, reminders for items left in carts, shipping notifications, and opportunities for cross-selling. Consider adding visual elements, including images, photos, and GIFs, to engage customer attention more effectively. Use the data from your Shopify store to create precisely targeted customer segments for impactful outreach. Additionally, encourage direct communication with your customers through personalized text message exchanges. This method strengthens relationships and cultivates customer loyalty, leading to increased repeat business over time. By prioritizing customer engagement and satisfaction, brands can harness the full potential of SMS marketing.

Media

Media

Integrations Supported

Zapier

Integrations Supported

Zapier
Bubblehouse
Canopy
ConvertFlow
Flip
Ghostscript
Gobot
Gorgias
Justuno
Loop Subscriptions
Overleaf
Pandium
Personizely
Prive
Recart
Recharge
Replo
Shopify
Spellbound
Wide Angle PDF Converter

API Availability

Has API

API Availability

Has API

Pricing Information

14,50 €
Contact vendor
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

rdcom

Date Founded

2000

Company Location

Italy

Company Website

rdcom.com/en/platform-intouch/

Company Facts

Organization Name

Postscript

Date Founded

2018

Company Location

United States

Company Website

www.postscript.io

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Dynamic Content
Landing Pages / Web Forms
Search Marketing
Segmentation

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging

Categories and Features

SMS Marketing

Not specified

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