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What is inTouch?

inTouch is a comprehensive digital messaging platform that centralizes SMS, Email, and RCS communications for businesses seeking efficient, scalable customer engagement. It supports diverse use cases, from promotional campaigns to transactional alerts, with advanced capabilities like audience segmentation, automated workflows, and real-time analytics. The platform includes tools for subscription management, pop-ups, sign-up forms, and secure OTP delivery, ensuring compliance and reliability. Its multi-level account structure is ideal for agencies and enterprise teams, offering dedicated dashboards, user roles, and permission controls for each client. Available through a web interface and robust APIs, inTouch easily connects with external systems and CRMs, making integration smooth and flexible.

What is Upaknee?

A messaging solution based on permissions, specifically designed for large enterprises, provides a cohesive platform that accommodates multiple message types alongside a single comprehensive enterprise API. This offering is ideal for a range of users, including digital publishers, media firms, local governmental bodies, utility companies, and various service providers, ensuring it integrates smoothly with your organizational framework. It is carefully designed to foster better collaboration among teams, departments, and operational workflows, while also being able to work with any pre-existing back-end systems. The platform stands out by facilitating multi-channel communications that cater to a broad spectrum of enterprise needs, enabling the delivery of everything from instantaneous transactional messages like e-bills and digital receipts to recurring marketing campaigns triggered on demand. This all-encompassing B2C messaging solution is available as a modular, feature-laden software-as-a-service platform, thoroughly engineered to meet the unique requirements of businesses. By incorporating diverse functionalities, it not only simplifies communication but also boosts operational productivity across different industries. With its adaptability and comprehensive features, this platform positions itself as a crucial asset for organizations aiming to optimize their messaging strategies.

Media

Media

Integrations Supported

Salesforce
Zapier

Integrations Supported

Google Data Studio
Infinity Call Tracking
Jet Call Tracker

API Availability

Has API

API Availability

Pricing Information

14,50 €
Contact vendor
Free Trial Offered?

Pricing Information

$20 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

rdcom

Date Founded

2000

Company Location

Italy

Company Website

rdcom.com/en/platform-intouch/

Company Facts

Organization Name

Upaknee

Date Founded

2008

Company Location

Canada

Company Website

www.upaknee.com

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

Analytics / ROI Tracking
Content / Blogging Platform
Customizable CTAs
Dynamic Content
Landing Pages / Web Forms
Search Marketing
Segmentation

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

SMS Marketing

2-Way Messaging
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Reporting/Analytics
Scheduled Messaging
Shortcodes

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