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What is instantKOM?

instantKOM is a messaging marketing software platform headquartered in Karlsruhe, enabling businesses to seamlessly manage multiple messaging applications such as WhatsApp, Signal, SMS, RCS, and Instagram from one centralized inbox. The platform empowers users to craft messenger newsletters that achieve remarkable open rates of up to 90 percent, while also offering a generative AI chatbot for automatic customer support. Additionally, instantKOM incorporates features such as bot automation, audience segmentation, real-time chat translation, an editorial calendar, analytics, a ticketing system, API access, and an MCP server for AI agents, plus tools like widgets and QR codes for newsletter sign-ups. Fully compliant with GDPR regulations and proudly developed within Germany, instantKOM has been serving over 100 companies since its inception in 2016. New users can take advantage of a 14-day free trial, with subscription plans starting at EUR 79 per month, making it an accessible option for businesses. This all-encompassing solution is tailored to enhance communication strategies for organizations aiming to capitalize on the benefits of messenger marketing and improve overall customer engagement.

What is HORISEN Business Messenger?

The HORISEN Business Messenger serves as a comprehensive solution for customer interaction and effective messaging campaigns. This award-winning platform facilitates campaign oversight and offers omnichannel communication capabilities, making it suitable for businesses of all sizes. Tailored for Messaging Technologists and Marketers, it provides a robust and scalable application that meets diverse needs. As a turnkey solution, Business Messenger enables effortless communication across a variety of channels, all manageable from a single interface. With HORISEN Business Messenger, brands can deliver smooth and intuitive experiences at every customer interaction point. This all-in-one messaging platform supports communication through multiple channels such as SMS, WhatsApp, Telegram, Viber, Instagram Messenger, Google Business Chat, and RCS, ensuring a wide reach and versatility. Messaging Technologists can leverage its extensive features to elevate their messaging strategies, ultimately enhancing customer engagement and satisfaction in today's competitive landscape. By integrating all communication methods into one platform, businesses can streamline their outreach and improve efficiency in their marketing efforts.

Media

No images available

Media

Integrations Supported

Instagram
WhatsApp
Signal

Integrations Supported

Instagram
WhatsApp
Facebook Messenger
Google Business Messages
Telegram
Viber

API Availability

API Availability

Has API

Pricing Information

EUR 79/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

instantKOM

Date Founded

2016

Company Location

Germany

Company Website

start.instantkom.app

Company Facts

Organization Name

HORISEN

Date Founded

2001

Company Location

Switzerland

Company Website

www.horisen.com

Categories and Features

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Mobile Marketing

Channel Attribution
Contextual Targeting
Coupons
Email Marketing
Push Notifications
Text Messaging

SMS Marketing

2-Way Messaging
Artificial Intelligence
Message Personalization
Polls / Voting
Reporting/Analytics

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