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What is instantKOM?

instantKOM is a messaging marketing software platform headquartered in Karlsruhe, enabling businesses to seamlessly manage multiple messaging applications such as WhatsApp, Signal, SMS, RCS, and Instagram from one centralized inbox. The platform empowers users to craft messenger newsletters that achieve remarkable open rates of up to 90 percent, while also offering a generative AI chatbot for automatic customer support. Additionally, instantKOM incorporates features such as bot automation, audience segmentation, real-time chat translation, an editorial calendar, analytics, a ticketing system, API access, and an MCP server for AI agents, plus tools like widgets and QR codes for newsletter sign-ups. Fully compliant with GDPR regulations and proudly developed within Germany, instantKOM has been serving over 100 companies since its inception in 2016. New users can take advantage of a 14-day free trial, with subscription plans starting at EUR 79 per month, making it an accessible option for businesses. This all-encompassing solution is tailored to enhance communication strategies for organizations aiming to capitalize on the benefits of messenger marketing and improve overall customer engagement.

What is LSEG Messenger?

Maintain active engagement with your colleagues and the financial industry, ensuring that your conversations remain secure and compliant even when working remotely. LSEG Messenger is provided at no additional cost with Eikon. With connections to over 30,000 reputable firms across more than 180 countries, it acts as an all-encompassing platform for chatting, sharing updates, accessing real-time data, visualizing charts, and leveraging analytics—all within our secure hosted environment. Notably, this application can operate independently of an Eikon subscription, enhancing its usability for various users. Getting started with LSEG Messenger is simple and intuitive, catering to different connection preferences. This collaboration tool is designed with a wealth of features, emphasizing both security and compliance. Additionally, every user of LSEG Messenger is subjected to screening and validation against World-Check, our comprehensive global risk-intelligence database. You can also utilize LSEG Messenger while on the move through the free Eikon App, which is compatible with all major mobile devices, enabling you to connect seamlessly with vetted buy-side and sell-side firms globally. As such, regardless of your location, you can remain connected and well-informed without any concerns about security or compliance. Moreover, the platform’s robust features empower you to build lasting professional relationships while navigating the complexities of the financial landscape.

Media

No images available

Media

Integrations Supported

Instagram
Signal
WhatsApp

Integrations Supported

Eikon
Global Relay

API Availability

API Availability

Pricing Information

EUR 79/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

instantKOM

Date Founded

2016

Company Location

Germany

Company Website

start.instantkom.app

Company Facts

Organization Name

LSEG Data & Analytics

Date Founded

2018

Company Location

United Kingdom

Company Website

www.lseg.com/en/data-analytics/products/lseg-messenger

Categories and Features

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Team Chat

Not specified

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