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What is instantKOM?

instantKOM is a messaging marketing software platform headquartered in Karlsruhe, enabling businesses to seamlessly manage multiple messaging applications such as WhatsApp, Signal, SMS, RCS, and Instagram from one centralized inbox. The platform empowers users to craft messenger newsletters that achieve remarkable open rates of up to 90 percent, while also offering a generative AI chatbot for automatic customer support. Additionally, instantKOM incorporates features such as bot automation, audience segmentation, real-time chat translation, an editorial calendar, analytics, a ticketing system, API access, and an MCP server for AI agents, plus tools like widgets and QR codes for newsletter sign-ups. Fully compliant with GDPR regulations and proudly developed within Germany, instantKOM has been serving over 100 companies since its inception in 2016. New users can take advantage of a 14-day free trial, with subscription plans starting at EUR 79 per month, making it an accessible option for businesses. This all-encompassing solution is tailored to enhance communication strategies for organizations aiming to capitalize on the benefits of messenger marketing and improve overall customer engagement.

What is SmartEngage?

We guarantee that your emails successfully arrive in the inbox, significantly boosting open rates. You have the flexibility to distribute newsletters or schedule them for later delivery with ease. Importing your contact lists comes with no restrictions at all. Our SmartClean technology proficiently removes harmful bots, typos, spam traps, and bounces, keeping your list validation at a perfect 100%. Moreover, messenger marketing through chatbots has become a vital communication tool, even outpacing conventional email methods. With SmartEngage's user-friendly Drag-n-drop interface, you can easily collect Messenger contacts, send messages, create drip campaigns, and apply various marketing strategies—all without any coding required. Our cutting-edge hybrid opt-in forms allow you to capture email addresses, Messenger subscribers, and web push notification subscribers either individually or through a cohesive integrated approach. This groundbreaking automation facilitates smooth interactions with your subscribers across email, Messenger, and web push notifications, guaranteeing your messages are strategically positioned for maximum visibility. Additionally, by utilizing these multiple communication platforms, you significantly increase the chances of capturing your audience's attention and fostering engagement. This multifaceted approach not only enhances your outreach but also strengthens your overall marketing strategy.

Media

No images available

Media

Integrations Supported

Instagram
Signal
WhatsApp

Integrations Supported

BI Book
Convertri
Facebook
Google Analytics
PayPal
Salesforce
Shopify
Stackreaction
Stripe
Wufoo
Zapier

API Availability

API Availability

Pricing Information

EUR 79/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

instantKOM

Date Founded

2016

Company Location

Germany

Company Website

start.instantkom.app

Company Facts

Organization Name

Level Up Global

Date Founded

2017

Company Location

United States

Company Website

smartengage.com

Categories and Features

SMS Marketing

Not specified

WhatsApp Marketing

Not specified

Categories and Features

Email Marketing

A/B Testing
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Template Management
WYSIWYG Email Editor

Live Chat

Canned Responses
Geo Targeting
Third Party Integration
Website Visitor Tracking

Marketing Automation

A/B Testing
Customizable CTAs
Drip Campaigns
Dynamic Content
Lead Scoring
Sales Intelligence
Segmentation
Social Marketing
Website Visitor Tracking

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

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