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What is m-hospitality?

Harness the cutting-edge technology offered by m-hospitality to dramatically elevate your hotel's performance. Deliver exceptional, personalized experiences that not only meet but exceed guest expectations, thereby fostering lasting relationships through state-of-the-art digital solutions. Boost your revenue by streamlining operations while simultaneously enhancing guest satisfaction. Revolutionize the guest journey with m-hospitality’s AI-powered solutions, which support every step from booking to post-checkout, ensuring unmatched service quality. Address real-time needs and redefine what satisfaction means as you fully adopt AI advancements in the hospitality industry. m-hospitality's loyalty program takes guest engagement to new heights, offering flexible vouchers that can be redeemed throughout your venue and allowing for tailored rewards that deepen the loyalty of your repeat customers. By creating memorable experiences that resonate with patrons, you not only enrich the overall guest experience but also solidify the connection between your hotel and its visitors, paving the way for a brighter future in hospitality. Ultimately, integrating these innovative solutions will not only elevate satisfaction but also drive long-term success for your establishment.

What is HotelCRM 365?

Our services leverage the power of the Microsoft Dynamics 365 Power Platform to deliver a comprehensive array of customer relationship management solutions specifically crafted for the hospitality industry. Whether you manage a resort, hotel, spa, restaurant, golf course, or a hospitality management firm, our offerings cater to businesses across various scales. By centralizing guest interactions on a unified platform, you can construct an all-encompassing 360° view of your customers. We offer two main products: HotelCRM 365 and Hospitality Suite CRM. HotelCRM 365 is designed to provide essential CRM capabilities such as automated messaging and targeted email marketing. On the other hand, Hospitality Suite CRM includes all features found in HotelCRM 365 while also adding a wealth of additional tools to manage your guest relationships thoroughly. Moreover, Hospitality Suite CRM evolves into a complete management system, allowing you to oversee marketing efforts, track customer feedback, manage requests for amenities, process gift card transactions, and much more. By utilizing these integrated tools, you can not only streamline operations but also craft a highly personalized experience for your guests, ensuring their satisfaction and loyalty. This holistic approach guarantees that your hospitality business remains competitive and responsive to the ever-changing needs of your clientele.

Media

Media

Integrations Supported

Integrations Supported

Microsoft 365
Microsoft Dynamics 365
Microsoft Power BI

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

m-hospitality

Date Founded

2018

Company Location

Greece

Company Website

www.m-hospitality.com

Company Facts

Organization Name

HospiTalitySoft 365

Date Founded

2019

Company Location

United States

Company Website

www.hospitalitysoft365.com/hospitalitysuite

Categories and Features

Categories and Features

Hotel CRM

Not specified

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