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What is mSPA?

Your front desk staff will be empowered to streamline appointment scheduling, create reminder cards for clients, modify appointment timings, handle payments, provide insights about your offerings, print consent forms along with pre and post treatment instructions, check clients’ upcoming appointments, and monitor outstanding balances—all from a unified interface. In addition, they will be alerted on clients' birthdays, enabling personalized interactions. It is essential to provide your team with a detailed script outlining your services, complete with descriptions, treatment guidelines, and established procedures. This preparation ensures they have instant access to crucial information, allowing them to confidently respond to potential client inquiries and significantly enhance the client experience. With these tools at their fingertips, your team can deliver outstanding service and cultivate a friendly atmosphere that encourages client loyalty and satisfaction.

What is Cituro?

Our flexible appointment booking platform is designed for both small and large enterprises, ensuring ease of use across the board. This online scheduling tool streamlines repetitive tasks, effectively minimizing both the time and expenses associated with setting up appointments. Consequently, your staff can devote their efforts to essential business functions rather than administrative duties. Customers will enjoy the contemporary service experience, bringing relief to your employees as well. They can effortlessly secure appointments online with a user-friendly interface. With just a few clicks, clients can select the services and times they require, while the appointment calendar for your staff updates instantly to reflect these bookings. This real-time synchronization enhances operational efficiency and improves the overall customer experience.

Media

Media

Integrations Supported

Integrations Supported

Jimdo
ProvenExpert.com
WordPress

API Availability

API Availability

Pricing Information

$20 per user per month

Pricing Information

€19.95 per month
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mack Software

Company Website

www.macksoftware.com/mspareg.html

Company Facts

Organization Name

Cituro

Date Founded

2016

Company Location

Germany

Company Website

www.cituro.com

Categories and Features

Medical Spa

Appointment Management
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management

Salon

Appointment Management
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Event Booking

Attendee Management
Confirmation/Reminders
Event Calendar
Online Payments
Online Registration
Website Management

Massage Therapy

Appointment Management
Client Management
Employee Management

Medical Scheduling

Appointment Management
Drag & Drop
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments

Medical Spa

Appointment Management
Client Management

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Payment Processing
Room Booking Management

Salon

Appointment Management
Client Profiles
Employee Management
Recurring Appointments

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