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What is moonstride?

Moonstride is an all-encompassing cloud-based travel technology platform tailored specifically for the travel industry, combining a robust travel CRM, an efficient back-office system, and a conversion-focused booking engine to streamline and automate sales, operations, and customer service. It centralizes customer inquiries, profiles, and communications across multiple channels, allowing teams to effectively track leads from the moment of inquiry to the conclusion of the sale, ultimately increasing conversion rates. The platform includes a quotation builder and a user-friendly itinerary creation tool that enables the quick development of professional proposals and personalized travel plans. Furthermore, it supports supplier and product management, contract entry with oversight on pricing and commissions, group travel planning, and smooth API integrations with global travel services such as flights, accommodations, and transfers. With capabilities for multiple currencies and languages, it also provides task management and calendar tools to enhance team collaboration, alongside reporting dashboards that deliver crucial business insights and performance tracking. In essence, Moonstride stands as a comprehensive solution that empowers travel professionals to refine their workflows and elevate the overall customer experience while fostering effective collaboration among team members.

What is Centaur TBMS?

The Centaur Travel Business Management System (TBMS) is designed to meet the operational requirements of tour operators who offer a range of travel services, such as packaged tours, flexible itineraries, group excursions, cruises, fly-drive options, and customized packages. It is equipped to meet the most demanding needs in sales, marketing, call center management, reservations, accounting, customer service, and back-office tasks, making it ideal for tour operators of all sizes. By utilizing Centaur TBMS, businesses can efficiently manage customer interactions, ultimately boosting both profitability and customer loyalty throughout the sales and service journey. Moreover, the system’s modules can easily connect with existing and third-party solutions, including CRS and payment gateways, allowing operators to adopt the system in a budget-friendly manner while leveraging their current IT infrastructure. Users benefit from the platform's accessibility via any web browser, which provides a level of convenience and flexibility that is essential in the travel sector. This ability to manage operations from any location ensures that tour operators remain agile and responsive in an ever-evolving industry landscape. As a result, they can swiftly adapt to changes and better serve their clients’ needs.

Media

Media

Integrations Supported

Integrations Supported

Active Directory
ActiveCampaign
Amazon RDS
Amazon Web Services (AWS)
Constant Contact
Converge
HubSpot CRM
HubSpot Customer Platform
Mailchimp
Microsoft Dynamics 365
Okta
Oracle PeopleSoft
PayTrace
QuickBooks Online
Sage 50
Salesforce
SendGrid
Twilio
Worldpay

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Online Training

Company Facts

Organization Name

moonstride

Company Location

United Kingdom

Company Website

www.moonstride.com

Company Facts

Organization Name

Centaur Systems

Date Founded

2000

Company Location

United States

Company Website

www.centaursystemsinc.com

Categories and Features

Tour Operator

Not specified

Categories and Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management

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