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What is mxHERO?

mxHERO offers an advanced solution designed to secure email attachments by integrating email systems with cloud storage options. By replacing conventional email attachments with secure cloud storage links, mxHERO protects sensitive documents from being insecurely sent or stored outside the organization, which is a common risk in standard email practices. The dangers inherent in email communication can threaten sensitive data both within the organization and externally. mxHERO ensures that all email content is managed through the preferred content platforms of clients, which enhances overall security. This innovative service not only automatically moves attachments to secure cloud storage but also effectively resolves challenges related to content sprawl, version control, and file size restrictions. Moreover, it reduces the risk of data breaches, whether the information is in transit or being stored. Prominent global brands and major enterprises trust mxHERO for this essential security improvement. Although email poses considerable security risks, it is still a crucial component of business operations. mxHERO enables clients to enhance the security of their current email systems without disrupting the workflow of employees or clients, thus facilitating a smoother shift to a more secure email environment. Furthermore, this solution empowers organizations to manage their sensitive information with greater confidence and control.

What is QX MailerDesk?

Organizations with large customer bases and numerous employees often face a high volume of email inquiries each day. These emails typically require responses from various individuals across departments such as payroll, compliance, HR, IT, accounts, and sales. It is essential to efficiently direct each inquiry to the right person, track its status, and keep a record of resolved cases to enhance the overall user experience. QX MailerDesk provides a straightforward and effective centralized solution that automatically converts support emails into tickets, ensuring quick and efficient handling of inquiries from clients, suppliers, candidates, and other stakeholders. This system not only increases team productivity but also reduces response times and helps prevent violations of service level agreements. By improving communication flow and fostering accountability, QX MailerDesk plays a vital role in enhancing operational efficiency and boosting customer satisfaction. Furthermore, its intuitive design allows teams to focus more on resolving issues rather than managing administrative tasks, ultimately leading to a more responsive service environment.

Media

No images available

Media

Integrations Supported

Box
Dropbox
Egnyte
Gmail
Google Drive
Microsoft 365
Microsoft OneDrive

Integrations Supported

API Availability

API Availability

Pricing Information

$5 month/user
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

mxHERO

Date Founded

2012

Company Location

United States

Company Website

www.mxhero.com

Company Facts

Organization Name

QX Global

Company Location

United Kingdom

Company Website

qxglobalgroup.com/product/qx-email-query-management-system/

Categories and Features

Email Management

Not specified

Email Security

Not specified

Ransomware Protection

Not specified

Categories and Features

Email Management

Not specified

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