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What is mxHERO?

mxHERO offers an advanced solution designed to secure email attachments by integrating email systems with cloud storage options. By replacing conventional email attachments with secure cloud storage links, mxHERO protects sensitive documents from being insecurely sent or stored outside the organization, which is a common risk in standard email practices. The dangers inherent in email communication can threaten sensitive data both within the organization and externally. mxHERO ensures that all email content is managed through the preferred content platforms of clients, which enhances overall security. This innovative service not only automatically moves attachments to secure cloud storage but also effectively resolves challenges related to content sprawl, version control, and file size restrictions. Moreover, it reduces the risk of data breaches, whether the information is in transit or being stored. Prominent global brands and major enterprises trust mxHERO for this essential security improvement. Although email poses considerable security risks, it is still a crucial component of business operations. mxHERO enables clients to enhance the security of their current email systems without disrupting the workflow of employees or clients, thus facilitating a smoother shift to a more secure email environment. Furthermore, this solution empowers organizations to manage their sensitive information with greater confidence and control.

What is QX MailerDesk?

Organizations with large customer bases and numerous employees often face a high volume of email inquiries each day. These emails typically require responses from various individuals across departments such as payroll, compliance, HR, IT, accounts, and sales. It is essential to efficiently direct each inquiry to the right person, track its status, and keep a record of resolved cases to enhance the overall user experience. QX MailerDesk provides a straightforward and effective centralized solution that automatically converts support emails into tickets, ensuring quick and efficient handling of inquiries from clients, suppliers, candidates, and other stakeholders. This system not only increases team productivity but also reduces response times and helps prevent violations of service level agreements. By improving communication flow and fostering accountability, QX MailerDesk plays a vital role in enhancing operational efficiency and boosting customer satisfaction. Furthermore, its intuitive design allows teams to focus more on resolving issues rather than managing administrative tasks, ultimately leading to a more responsive service environment.

Media

No images available

Media

Integrations Supported

Box
Dropbox
Egnyte
Gmail
Google Drive
Microsoft 365
Microsoft OneDrive

Integrations Supported

Box
Dropbox
Egnyte
Gmail
Google Drive
Microsoft 365
Microsoft OneDrive

API Availability

Has API

API Availability

Has API

Pricing Information

$5 month/user
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

mxHERO

Date Founded

2012

Company Location

United States

Company Website

www.mxhero.com

Company Facts

Organization Name

QX Global

Company Location

United Kingdom

Company Website

qxglobalgroup.com/product/qx-email-query-management-system/

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Email Security

Anti Spam
Anti Virus
Email Attachment Protection
Encryption
Policy Management
Quarantine
Reporting/Analytics
Whitelisting / Blacklisting

Categories and Features

Email Management

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

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