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What is mxHERO?

mxHERO offers an advanced solution designed to secure email attachments by integrating email systems with cloud storage options. By replacing conventional email attachments with secure cloud storage links, mxHERO protects sensitive documents from being insecurely sent or stored outside the organization, which is a common risk in standard email practices. The dangers inherent in email communication can threaten sensitive data both within the organization and externally. mxHERO ensures that all email content is managed through the preferred content platforms of clients, which enhances overall security. This innovative service not only automatically moves attachments to secure cloud storage but also effectively resolves challenges related to content sprawl, version control, and file size restrictions. Moreover, it reduces the risk of data breaches, whether the information is in transit or being stored. Prominent global brands and major enterprises trust mxHERO for this essential security improvement. Although email poses considerable security risks, it is still a crucial component of business operations. mxHERO enables clients to enhance the security of their current email systems without disrupting the workflow of employees or clients, thus facilitating a smoother shift to a more secure email environment. Furthermore, this solution empowers organizations to manage their sensitive information with greater confidence and control.

What is SupportHero?

If you're looking for an effective internal Knowledge Management system or a simple FAQ section for your users, Support Hero is the perfect solution. You can empower your team with a thorough playbook while delivering outstanding support to your clients. Support Hero offers a polished and intuitive Knowledge Management Solution that comes with a fully operational knowledge base portal from the outset. With an easily embeddable widget that integrates smoothly with the portal, you can avoid the hassle of managing content in various locations. The design is highly customizable, allowing you to set it up to function on your own domain. This versatile Support Hero widget can be simply embedded into your website or web application, utilizing the same content from the knowledge base portal while remaining flexible. Take advantage of our contextual content feature, which helps provide the most pertinent articles based on user navigation patterns. Implementing the widget is straightforward, requiring just a simple JavaScript snippet, making it suitable for users with varying levels of technical skill. Furthermore, Support Hero is dedicated to ensuring that your users receive consistent, personalized support, significantly enhancing their overall experience while interacting with your services. By choosing Support Hero, you're not just getting a tool; you're investing in an improved support journey for both your team and your customers.

Media

No images available

Media

Integrations Supported

Box
Dropbox
Egnyte
Gmail
Google Drive
Microsoft 365
Microsoft OneDrive

Integrations Supported

Gist

API Availability

API Availability

Pricing Information

$5 month/user
Free Trial Offered?

Pricing Information

$49 per month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

mxHERO

Date Founded

2012

Company Location

United States

Company Website

www.mxhero.com

Company Facts

Organization Name

SupportHero

Date Founded

2014

Company Location

France

Company Website

supporthero.io

Categories and Features

Email Management

Not specified

Email Security

Not specified

Ransomware Protection

Not specified

Categories and Features

CRM

Not specified

Knowledge Management

Decision Tree
Full Text Search
Knowledge Base Management

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