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What is nShift?
As the leading experts in parcel and shipment management, we enable our clients to elevate their customer interactions and increase satisfaction rates. Our all-encompassing strategy provides a multitude of delivery options, opens doors for additional revenue opportunities, and promotes environmentally friendly delivery methods. This approach empowers our clients to achieve scalable and strategic growth, ultimately enhancing customer loyalty and improving experiences overall. By automating the entire delivery management process, we make it possible to ship to any destination, establishing ourselves as an essential growth partner for businesses in various sectors, including e-commerce, retail, and industrial. We are dedicated to providing our clients with the tools they need to facilitate growth, optimize capacity management, and navigate periods of increased demand as they progress. Our omnichannel solutions incorporate diverse shopping experiences, such as online shopping, in-store purchases, home delivery, and click-and-collect options. In the end, our goal is to create a seamless buying and delivery experience that simplifies transactions for both customers and businesses, allowing for effortless one-click purchases. By prioritizing efficiency and satisfaction, we strive to redefine what it means to engage in commerce in the modern market.
What is ClickPost?
ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers.
Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered."
ClickPost makes post-purchase your loyalty driver
- Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV.
- Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers.
- Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value.
Intelligent Operations That Scale
- Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions.
- Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs.
- Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically.
- Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows
- Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice.
Integrations Supported
Magento
Shopify
WooCommerce
Appbrew
Base.com
BetterCommerce
BigCommerce
Brightpearl
Bx
Delhivery
Integrations Supported
Magento
Shopify
WooCommerce
Appbrew
Base.com
BetterCommerce
BigCommerce
Brightpearl
Bx
Delhivery
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
nShift
Date Founded
2021
Company Location
United Kingdom
Company Website
nshift.com
Company Facts
Organization Name
ClickPost
Date Founded
2015
Company Location
India
Company Website
www.clickpost.ai/
Categories and Features
Delivery Management
Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
For Freight
For Restaurants
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback
Emissions Management
Allowance Management
Automatic CO2 Calculation
Emission Inventory
Emission Reduction Planning
Emissions Monitoring
Emissions Trading
Frequency-Based Tasks
Permit Level Maintenance
Risk Management
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Categories and Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Shipment Tracking
Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration