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What is nShift?

As the leading experts in parcel and shipment management, we enable our clients to elevate their customer interactions and increase satisfaction rates. Our all-encompassing strategy provides a multitude of delivery options, opens doors for additional revenue opportunities, and promotes environmentally friendly delivery methods. This approach empowers our clients to achieve scalable and strategic growth, ultimately enhancing customer loyalty and improving experiences overall. By automating the entire delivery management process, we make it possible to ship to any destination, establishing ourselves as an essential growth partner for businesses in various sectors, including e-commerce, retail, and industrial. We are dedicated to providing our clients with the tools they need to facilitate growth, optimize capacity management, and navigate periods of increased demand as they progress. Our omnichannel solutions incorporate diverse shopping experiences, such as online shopping, in-store purchases, home delivery, and click-and-collect options. In the end, our goal is to create a seamless buying and delivery experience that simplifies transactions for both customers and businesses, allowing for effortless one-click purchases. By prioritizing efficiency and satisfaction, we strive to redefine what it means to engage in commerce in the modern market.

What is ClickPost?

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice.

Media

Media

Integrations Supported

Magento
Shopify
WooCommerce
Brightpearl
DynamicsPrint
Dynamicweb
Finmile Autonomy
Firestorm
Klarna
Oracle Cloud Infrastructure
SAP Cloud Platform
Tamio
Visma Proceedo

Integrations Supported

Magento
Shopify
WooCommerce
Appbrew
Base.com
BigCommerce
DataChannel
Integry
Pickrr
Shyplite

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Version

Supported Platforms

SaaS
Windows
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

nShift

Date Founded

2021

Company Location

United Kingdom

Company Website

nshift.com

Company Facts

Organization Name

ClickPost

Date Founded

2015

Company Location

India

Company Website

www.clickpost.ai/

Categories and Features

Checkout

Not specified

Delivery Management

Not specified

Emissions Management

Not specified

Last Mile Delivery

Not specified

Returns Management

Not specified

Shipment Tracking

Not specified

Shipping

Not specified

Categories and Features

eCommerce Tools

Not specified

Returns Management

3PL / ERP Integration
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

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