net2phone vs. Yeastar P-Series PBX System

Ratings and Reviews 197 Ratings

Total

ease

features

design

support

All reviews and ratings

Ratings and Reviews 116 Ratings

Total

ease

features

design

support

All reviews and ratings

What is net2phone?

Scattered conversations cost businesses time, money, and customers. When voice, chat, video, and support tickets live in different systems, teams lose context, customers repeat themselves, and problems take longer to solve. net2phone fixes this. For 30+ years, net2phone has built AI-powered communication technology for businesses that treat customer experience as a competitive advantage. Today more than 500,000 users rely on net2phone to turn everyday conversations into retention and growth, backed by expert guidance at every step of implementation and beyond. Unite brings voice, messaging, video, and chat together in one workspace. Calls and video are recorded and transcribed automatically, sentiment analysis flags how conversations are actually going, action items get tracked without manual entry, and AI drafts the follow-up emails, so teams stop switching tabs to get work done. AI Agent takes routine work off your team's plate entirely. It answers customer questions, resolves support cases, books appointments, and processes returns across phone and chat, in more than 30 languages, and hands off to a human the moment a conversation needs one. Coach AI reviews every single voice, video, and text interaction, not a sample, so managers can see exactly how each rep and department are performing, spot coaching opportunities, and act on real call summaries and sentiment data instead of guesswork. uContact powers high-volume sales and support operations with intelligent routing, omnichannel automation, and live dashboards, keeping customer experience consistent no matter how much volume comes in. net2phone integrates with the systems you already run, includes a no-code workflow builder, and is protected by enterprise-grade security throughout, so the technology keeps delivering measurable results long after go-live.

What is Yeastar P-Series PBX System?

Yeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.

Media

AI-powered unified communications platform

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Integrations Supported

HubSpot CRM

Microsoft Teams

Odoo

Salesforce

Calendly

CloudNuro

Google Chrome

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Integrations Supported

HubSpot CRM

Microsoft Teams

Odoo

Salesforce

Bitrix24

Facebook Messenger

Gamma

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API Availability

Has API

API Availability

Pricing Information

$19.99/month/user

Free Trial Offered?

Pricing Information

Partners have greater flexiblility in pricing.

Supported Platforms

SaaS

Android

iPhone

iPad

Windows

Mac

Chromebook

Linux

Supported Platforms

SaaS

Android

iPhone

iPad

Windows

Mac

On-Prem

Linux

Customer Service / Support

Standard Support

24 Hour Support

Web-Based Support

Customer Service / Support

Standard Support

24 Hour Support

Web-Based Support

Training Options

Documentation Hub

Webinars

Training Options

Documentation Hub

Webinars

Online Training

On-Site Training

Company Facts

Organization Name

net2phone

Date Founded

1990

Company Location

United States

Company Website

www.net2phone.com

Company Facts

Organization Name

Yeastar

Date Founded

2006

Company Location

China

Company Website

www.yeastar.com/

Categories and Features

AI Voice Agents

Not specified

Auto Dialer

Not specified

Business Phone Systems

Call Logging

Call Monitoring

Call Recording

Call Routing

Employee Directory

IVR / Voice Recognition

Mobile Access

Virtual Call Center

Web Conferencing

Business VoIP

Call Parking

Call Recording

IVR / Voice Recognition

Ring Groups

SIP Trunking

Unified Communications

Call Center

Blended Call Center

Call Logging

Call Recording

Campaign Management

Database

IVR / Voice Recognition

Inbound Call Center

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Reporting/Analytics

Cloud PBX

Call Recording

Call Routing

IVR / Voice Recognition

Ring Groups

SIP Trunking

Virtual Extensions

Web Conferencing

Communications

Not specified

Contact Center as a Service (CCaaS)

Not specified

Online Fax

Fax via Email

HIPAA Compliant

Local Phone Numbers

Toll Free Numbers

Sales Dialers

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing

Call Recording

Call Routing

Chat / Messaging

Fax Management

Mobile Access

Multi-User Collaboration

Voice Mail

Video Conferencing

Electronic Hand Raising

Mobile Access

On-Demand Webcasting

Presentation Streaming

Presentation Tools

Private Chat

Real-Time Chat

Record & Playback Ability

Screen Sharing

Two-Way Audio & Video

Video Conferencing

Categories and Features

Business Phone Systems

The Yeastar P-Series Phone System offers an all-in-one solution for business communication, integrating voice, video, and collaboration features into one powerful platform. Designed specifically for today's businesses, it consolidates disparate communication tools into a cohesive "PBX-Plus-More" environment, enhancing efficiency and connectivity.

Call Logging

Call Monitoring

Call Recording

Call Routing

Employee Directory

IVR / Voice Recognition

Mobile Access

Virtual Call Center

Web Conferencing

Business VoIP

With an emphasis on providing "User-friendly Unified Communications," the Yeastar P-Series Phone System presents businesses, regardless of their scale, with a comprehensive solution that includes calling, video conferencing, messaging, and seamless integrations right from the start.

Call Parking

Call Recording

Contact Management

Encryption

IVR / Voice Recognition

Ring Groups

SIP Trunking

Unified Communications

Call Center

The Yeastar P-Series Phone System includes an integrated call center feature, providing companies with an all-in-one solution for handling calls, video conferencing, messaging, integrations, and additional functionalities. It caters to the needs of businesses, regardless of their scale.

Call Logging

Call Recording

Campaign Management

IVR / Voice Recognition

Inbound Call Center

Manual Dialer

Outbound Call Center

Predictive Dialer

Progressive Dialer

Queue Management

Real-time Chat

Reporting/Analytics

Call Center Infrastructure (CCI)

The Yeastar P-Series Phone System comes equipped with an integrated call center feature. This feature provides companies with an all-inclusive toolkit for managing calls, video conferencing, messaging, integrations, and additional functionalities. It caters to the needs of organizations of various sizes.

Not specified

Cloud PBX

The Yeastar P-Series Phone System offers a comprehensive cloud-based PBX solution that consolidates telephony, contact center functionalities, and various integrations into a single platform to streamline your everyday business activities.

Call Recording

Call Routing

IVR / Voice Recognition

Ring Groups

SIP Trunking

Virtual Extensions

Web Conferencing

Contact Center as a Service (CCaaS)

The Yeastar P-Series elevates the conventional phone system into an advanced CCaaS offering. It integrates both inbound and outbound call centers with various messaging channels, such as WhatsApp, SMS, and Live Chat, enabling companies to engage with customers on their favorite platforms via a seamless and user-friendly interface.

Not specified

PBX

User-friendly, efficient, and highly adaptable, the Yeastar P-Series Phone System transforms business communication by merging voice calls, meetings, multi-channel messaging, integrations, and additional features into a cohesive solution. It eliminates barriers related to distance, platforms, and systems.

Not specified

Softphone

Enhance your team's productivity with Yeastar Linkus, the premier softphone that transforms your mobile device, desktop, or web browser into an effective office extension. No matter if you're working remotely, on-site, or traveling, Linkus keeps you connected and in sync at all times.

Audio / Video Conferencing

Call Logging

Call Recording

Call Transfer

Caller Identification

Chat / Messaging

Contact Management

Telephony

The Yeastar P-Series Phone System presents an all-in-one "PBX-Plus-More" solution that seamlessly integrates voice, video, and collaborative tools within a single dynamic platform. Designed to cater to the advanced requirements of contemporary enterprises, it provides exceptional adaptability with options for Cloud, On-premises, or Software installations.

Auto-Dialer

Call Monitoring

Contact Management

IVR / Voice Recognition

Inbound Reporting

Outbound Reporting

Predictive Dialer

VoIP

UCaaS

With an emphasis on providing "User-friendly Unified Communications," the Yeastar P-Series Phone System delivers a comprehensive solution for businesses of any scale, encompassing calls, video conferencing, messaging, and seamless integrations right from the start.

Not specified

Unified Communications

The Yeastar P-Series offers a comprehensive Unified Communications (UC) solution that unifies voice, video, messaging, and presence into a single, streamlined platform. This integration removes barriers between various communication methods, enabling contemporary teams to transition smoothly among mobile, desktop, and web interfaces while maintaining a consistent experience.

Audio / Video Conferencing

Call Recording

Call Routing

Chat / Messaging

Fax Management

File Sharing

Mobile Access

Multi-User Collaboration

Voice Mail

White Label VoIP

Effortless to configure and user-friendly, Yeastar's white-label hosted PBX solutions enable you to enhance your market reach and increase your daily recurring income with ease.

Not specified