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What is parcelLab?

parcelLab stands out as a worldwide provider of enterprise software solutions, empowering brands to enhance their revenue streams while minimizing both operational expenses and complexities, all while improving the customer journey. Our acclaimed post-purchase platform allows brands to elevate their operational interactions from ordinary to extraordinary, crafting highly personalized experiences that leave customers with memorable moments of joy. With a trusted network that includes over 800 brands such as IKEA and Chico's, we monitor shipping information from 350 carriers and efficiently manage post-purchase experiences across 175 countries. Discover more by visiting parcelLab.com to see how we can help your brand thrive in the global marketplace.

What is CartHook?

To increase your average order value (AOV) and build stronger customer loyalty, you can construct a limitless number of post-purchase funnels that activate based on the products customers choose during their Shopify checkout. You have the autonomy to decide when these funnels are displayed, taking into account factors such as previous purchases, total cart value, and the quantity of items purchased. You can outline your preferred offers and create up to two distinct propositions for each funnel. In situations where multiple funnels vie for customer attention, you can determine which one to promote. Moreover, the customization of your post-purchase offers is key, allowing you to ensure they are in harmony with your brand's aesthetic as established in the Shopify checkout process. You can modify templates and select various elements, including countdown timers, calls to action, and product descriptions to enhance engagement. Additionally, you can select particular products, apply discounts, and set quantities for customers. Monitoring the performance of each post-purchase funnel is essential to understand their effect on your AOV and total revenue. By evaluating the revenue generated from these funnels in relation to the overall earnings from the checkout process, you can make data-driven choices. Ultimately, this detailed strategy not only elevates your AOV but also nurtures a deeper emotional bond between customers and your brand, ensuring a lasting impact on their purchasing behavior. Enhancing this relationship can lead to increased repeat purchases and long-term customer satisfaction.

Media

Media

Integrations Supported

Budbee
Delhivery
FedEx Ship Manager
Paack
SEUR PRO
Salesforce

Integrations Supported

Attentive
Braintree
Fairing
Google Analytics
Klickly
LiveRecover
Omnisend
PayPal
Post Affiliate Pro
Recart
Recharge
Rise.ai
Shopify
Trackify

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$50 per month
Cost is $50 per month + 1% of post-purchase revenue

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

parcelLab

Date Founded

2015

Company Location

United States

Company Website

parcellab.com

Company Facts

Organization Name

CartHook

Date Founded

2014

Company Location

United States

Company Website

www.carthook.com

Categories and Features

Returns Management

Not specified

Shipment Tracking

Not specified

Shipping

Not specified

Categories and Features

Checkout

Not specified

Shopping Cart

Abandoned Cart Saver
Credit Card Processing
Discount / Coupon Management
Refund Management
Returns Management
Shipping Management

Popular Alternatives

Popular Alternatives

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