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What is parcelLab?

parcelLab stands out as a worldwide provider of enterprise software solutions, empowering brands to enhance their revenue streams while minimizing both operational expenses and complexities, all while improving the customer journey. Our acclaimed post-purchase platform allows brands to elevate their operational interactions from ordinary to extraordinary, crafting highly personalized experiences that leave customers with memorable moments of joy. With a trusted network that includes over 800 brands such as IKEA and Chico's, we monitor shipping information from 350 carriers and efficiently manage post-purchase experiences across 175 countries. Discover more by visiting parcelLab.com to see how we can help your brand thrive in the global marketplace.

What is Riposte Platform?

Riposte, the acclaimed platform developed by Escher for Posts, stands out due to its exceptional reliability, durability, extensibility, and scalability. Its open architecture ensures that Posts are independent of particular components, services, or technical frameworks. The platform seamlessly integrates with current systems and applications, facilitating a smooth transition. Furthermore, it has the capacity to rapidly scale, enabling Posts to adapt to emerging markets, services, business models, and technologies. This versatility empowers users with remarkable flexibility, allowing them to easily add, remove, or substitute components to respond to evolving requirements. Consequently, Riposte becomes an invaluable asset for organizations seeking to remain agile in a fast-paced environment.

Media

Media

Integrations Supported

Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk

Integrations Supported

Kardinal

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

parcelLab

Date Founded

2015

Company Location

United States

Company Website

parcellab.com

Company Facts

Organization Name

Escher Group

Date Founded

1989

Company Location

Ireland

Company Website

www.eschergroup.com

Categories and Features

Returns Management

Not specified

Shipment Tracking

Not specified

Shipping

Not specified

Categories and Features

Government

Code Enforcement
Compliance Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Utility Billing

Retail Management

CRM
Commission Management
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Order Management
Purchase Order Management
Reporting/Analytics
eCommerce

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