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What is parcelLab?

parcelLab stands out as a worldwide provider of enterprise software solutions, empowering brands to enhance their revenue streams while minimizing both operational expenses and complexities, all while improving the customer journey. Our acclaimed post-purchase platform allows brands to elevate their operational interactions from ordinary to extraordinary, crafting highly personalized experiences that leave customers with memorable moments of joy. With a trusted network that includes over 800 brands such as IKEA and Chico's, we monitor shipping information from 350 carriers and efficiently manage post-purchase experiences across 175 countries. Discover more by visiting parcelLab.com to see how we can help your brand thrive in the global marketplace.

What is ShippingChimp?

ShippingChimp is a cutting-edge solution for order tracking, crafted to enhance the customer experience significantly after a purchase has been made. This platform empowers users to foresee potential delivery problems, keeps them updated on their order status, handles issues related to lost or damaged items, includes a self-service portal for returns, and strategically requests feedback from customers. Our main objective is to provide you with a seamless shipping experience, from generating shipping labels to ensuring the successful delivery of your packages. You can count on us for a hassle-free delivery process. Moreover, you can enjoy savings of up to 53% on your shipping costs. Regardless of the destination within Canada, we present the most competitive rates to ensure your shipping requirements are fulfilled both effectively and economically. With ShippingChimp, you can significantly enhance your satisfaction after a purchase, making the entire shipping journey more enjoyable and stress-free. Experience the difference with a service that prioritizes your needs.

Media

Media

Integrations Supported

FedEx Ship Manager
Budbee
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk

Integrations Supported

FedEx Ship Manager
Amazon
BigCommerce
Descartes ShipRush
EasyPost
Magento
QuickBooks Online
Shopify
Shopify POS
Shopify Plus
WooCommerce
Xero

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Webinars
Online Training

Training Options

Not specified

Company Facts

Organization Name

parcelLab

Date Founded

2015

Company Location

United States

Company Website

parcellab.com

Company Facts

Organization Name

ShippingChimp

Company Website

www.shippingchimp.com

Categories and Features

Returns Management

Not specified

Shipment Tracking

Not specified

Shipping

Not specified

Categories and Features

Last Mile Delivery

Not specified

Shipment Tracking

Not specified

Popular Alternatives

Popular Alternatives