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What is parcelLab?

parcelLab stands out as a worldwide provider of enterprise software solutions, empowering brands to enhance their revenue streams while minimizing both operational expenses and complexities, all while improving the customer journey. Our acclaimed post-purchase platform allows brands to elevate their operational interactions from ordinary to extraordinary, crafting highly personalized experiences that leave customers with memorable moments of joy. With a trusted network that includes over 800 brands such as IKEA and Chico's, we monitor shipping information from 350 carriers and efficiently manage post-purchase experiences across 175 countries. Discover more by visiting parcelLab.com to see how we can help your brand thrive in the global marketplace.

What is UpOrder?

Enhance repeat sales by utilizing follow-up emails that foster customer interaction and loyalty after they make a purchase. Cultivating strong relationships with customers can lead to additional revenue even after the initial sale. Revamp Shopify's suite of over 25 Transactional Emails to unlock new revenue potential following a purchase. Ensure a fully branded and sales-optimized email experience throughout the entire post-purchase process. With no coding skills necessary, you can entice customers with personalized discounts and tailored product suggestions based on their recent purchases. Implementing automated recovery and retention campaigns can transform occasional buyers into dedicated customers, thereby increasing loyalty. To refine your approach, identify which emails yield the highest engagement and explore strategies to elevate your overall performance. Consistently monitor sales figures, evaluate repeat purchase rates, assess return on investment, and much more to ensure sustainable growth and customer satisfaction. By leveraging these insights, businesses can create a more effective post-purchase strategy that keeps customers coming back for more.

Media

Media

Integrations Supported

Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
ParcelWILL
SAP Store
SEUR PRO
Salesforce
Shopify
Zendesk

Integrations Supported

Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
ParcelWILL
SAP Store
SEUR PRO
Salesforce
Shopify
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

parcelLab

Date Founded

2015

Company Location

United States

Company Website

parcellab.com

Company Facts

Organization Name

UpOrder by Pantastic

Date Founded

2010

Company Location

United States

Company Website

pantastic.com/uporder

Categories and Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Shipment Tracking

Alerts/Notifications
Delivery Estimate
For Freight
For eCommerce
Status Tracking
Website Integration

Shipping

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Categories and Features

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

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