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What is parcelLab?

parcelLab stands out as a worldwide provider of enterprise software solutions, empowering brands to enhance their revenue streams while minimizing both operational expenses and complexities, all while improving the customer journey. Our acclaimed post-purchase platform allows brands to elevate their operational interactions from ordinary to extraordinary, crafting highly personalized experiences that leave customers with memorable moments of joy. With a trusted network that includes over 800 brands such as IKEA and Chico's, we monitor shipping information from 350 carriers and efficiently manage post-purchase experiences across 175 countries. Discover more by visiting parcelLab.com to see how we can help your brand thrive in the global marketplace.

What is e4score?

e4score represents a cutting-edge supply chain solution aimed at improving visibility, control, and overall operational efficiency for an array of stakeholders such as carriers, private fleets, shippers, brokers, third-party logistics providers, warehouses, and distribution centers. The platform offers a wide range of features including tracking of assets and trailers, oversight of yards and gates, monitoring of shipments, event-triggered check-ins, management of dock operations, and handling of returns. By utilizing real-time tracking technologies, customizable rules, alerts triggered by dwell time, utilization metrics, and in-depth analytical insights, e4score enables organizations to effectively pinpoint assets, enhance their trailer fleet performance, speed up turnaround times, and reduce unnecessary equipment costs. This innovative system transforms the supply chain landscape by replacing outdated manual yard checks and radio communication with sophisticated real-time inventory management, digital yard inspections, task assignments based on queue status, first-in-first-out trailer handling, temperature control for refrigerated units, dock management, gate automation, and a thorough, exportable record of transactions. Furthermore, e4score allows for the integration of shipments from multiple carriers into a unified cloud-based platform, facilitating effortless tracking of location, temperature, status, and the overall condition of goods throughout the logistics chain. This seamless integration not only streamlines operations but also significantly enhances the decision-making processes for all stakeholders involved, making e4score an essential tool for modern supply chain management. In doing so, it paves the way for smarter, more efficient logistics practices that can adapt to the evolving demands of the industry.

Media

Media

Integrations Supported

Budbee
Delhivery
FedEx Ship Manager
Flip
Paack
SAP Store
SEUR PRO
Salesforce
Zendesk

Integrations Supported

EZCheck-In
EZTrack
ExpressRA
PowerDock
PowerYMS
TrackAssured

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

parcelLab

Date Founded

2015

Company Location

United States

Company Website

parcellab.com

Company Facts

Organization Name

e4score

Date Founded

2014

Company Location

United States

Company Website

e4score.com

Categories and Features

Returns Management

Not specified

Shipment Tracking

Not specified

Shipping

Not specified

Categories and Features

Asset Tracking

Not specified

Fleet Management

Not specified

Fleet Tracking

Not specified

GPS Tracking

Not specified

Logistics

Not specified

Returns Management

Not specified

Shipment Tracking

Not specified

Shipping

Not specified

Trucking

Not specified

Warehouse Management

Not specified

Yard Management

Not specified

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