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What is racksnet?

With racksnet®, the process of automating your IT network transforms into a smooth experience, which is suitable for various environments including WAN, campus, data centers, and IoT. This intuitive and intelligent network automation solution reduces the workload of your IT team by managing tedious, repetitive, and time-consuming tasks. Users have the freedom to decide when and where to perform these tasks, as well as which site controllers to utilize, allowing for complete autonomy in both timing and location. Important network duties can be arranged and initiated during regular work hours and even executed over the weekend, providing added flexibility. There’s no requirement for on-site presence, enabling network resources to be provisioned without needing to be physically present at the site. Every configuration is managed through the racksnet® Cloud, ensuring efficiency and ease of use. By separating hardware from software, racksnet®’s open networking technology greatly outperforms traditional systems, delivering a more resilient and flexible solution for contemporary networking issues. This innovative approach ultimately drives heightened efficiency and opens up new possibilities in network management, paving the way for future advancements in the field.

What is BMC Helix Network Management?

BMC Helix Network Management is an enterprise network observability and diagnostics solution designed to help organizations improve network performance, administration, and service reliability. Formerly Netreo, the platform gives IT teams visibility into network health, bandwidth usage, interface trends, device performance, service availability, and operational issues. It helps simplify network administration through automation, customization, integration, automated device onboarding, and configuration workflows. These capabilities help improve data accuracy, team efficiency, business continuity, and system performance across complex network environments. BMC Helix Network Management provides personalized dashboards and reports that turn network data into actionable insights for operations and engineering teams. Its self-tuning capabilities and automated recommendations help teams identify precise optimization opportunities while still allowing manual control where needed. The platform can send network incidents into BMC Helix so teams can correlate network information with broader IT data for a more complete view of application and service health. Intelligent alerting uses anomaly detection to reduce false alarms, identify the real source of issues, and improve incident prioritization. Automated service re-testing helps confirm whether failures are still active before teams spend time investigating them. Root cause analysis, incident correlation, and automated issue resolution workflows help reduce alert fatigue and shorten mean time to resolution. By combining network observability, diagnostics, automation, anomaly detection, incident correlation, dashboards, and BMC Helix integration, BMC Helix Network Management helps enterprises run more reliable and efficient networks.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

Not specified

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

racksnet

Date Founded

2017

Company Location

Germany

Company Website

racksnet.com/en/product/

Company Facts

Organization Name

BMC Helix

Date Founded

2025

Company Location

United States

Company Website

www.helixops.ai/products/network-management.html

Categories and Features

Categories and Features

Network Automation

Not specified

Network Configuration

Not specified

Network Management

Not specified

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