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What is retailCRM?

Explore how your team can optimize order management, enhance marketing strategies, and assess performance indicators effectively. All incoming requests are organized into a centralized list for operators to manage efficiently. Each customer is supported by a detailed communication record, no matter the medium of interaction. Automated triggers facilitate the assignment of responsibilities to team members, alert customers, and ensure their information is updated effortlessly. Operators enjoy a cohesive interface, which allows them to check inventory levels, produce invoices, or arrange deliveries without leaving the CRM. By aggregating customer data from multiple sources within the CRM, you can segment your database effectively based on that information. Deploy automatic strategies aimed at increasing repeat purchases while crafting personalized marketing initiatives targeted at specific groups. Interact with customers through messaging applications directly from the CRM platform, with easy access to historical interactions in just two clicks. Furthermore, orders can be initiated straight from CRM conversations, verifying product availability through the integrated catalog. This all-encompassing strategy not only boosts operational productivity but also cultivates robust customer relationships, paving the way for sustained business growth. Embracing this approach can lead to a significant competitive advantage in today's market.

What is ShelfSync?

ShelfSync stands out as a robust wholesale synchronization solution that can either integrate with your existing ERP system or operate independently, guaranteeing that your product listings, inventory counts, customer profiles, and pricing are uniform across all sales platforms. It adeptly manages account-specific wholesale discounts, volume-based pricing tiers, and standard retail rates, delivering the necessary data in real time to major platforms like Shopify, WooCommerce, Amazon, and eBay, thus ensuring that every transaction is promptly updated in your inventory across all channels. On the order management front, ShelfSync consolidates orders from all connected channels and transmits them to your ERP in the required format, thereby removing the need for tedious manual data input, reformatting, and disruptions to your team's workflow. This makes ShelfSync an indispensable resource for wholesalers and multi-channel retailers who have outgrown basic solutions, as it serves as the crucial connector that streamlines their business operations. By improving operational efficiency and enabling seamless workflows, it ultimately empowers businesses to expand their multi-channel selling capabilities and adapt to the evolving market landscape. With its ability to integrate smoothly and enhance productivity, ShelfSync becomes a vital asset for any growing enterprise.

Media

Media

No images available

Integrations Supported

Alfa-Track
Binotel
CS-Cart Free
Calltouch
Carrot quest
CoMagic
MeaSoft
Ringostat
Roistat
UseDesk

Integrations Supported

Amazon
Shopify
WooCommerce
eBay

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

£82/month

Supported Platforms

SaaS

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

retailCRM

Company Location

Russia

Company Website

www.retailcrm.pro/

Company Facts

Organization Name

HelloHorizon

Date Founded

2023

Company Location

United Kingdom

Company Website

hellohorizon.uk

Categories and Features

CRM

Not specified

eCommerce

Not specified

Categories and Features

Inventory Management

Not specified

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