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What is rexxact CRM?

As a comprehensive provider of solutions that encompasses consulting, implementation, and ongoing operational support, we strive to deliver exceptional outcomes designed to maximize customer satisfaction. The rexxact CRM offers an array of pre-configured standard solutions tailored for diverse scenarios, which encompass sales force and key account management, reporting processes, pharmaceutical CRM, as well as consulting services across IT, finance, and both retail and wholesale industries. Focused on the user experience, the rexxact CRM prioritizes the needs of both customers and users in its software design. Surrounding the customer are customized processes and workflows that address their specific requirements, highlighting the importance of personalization on multiple levels. Additionally, irrespective of its title, rexxact event management provides unmatched flexibility, empowering users to define foundational data such as descriptions, venues, dates, statuses, and stages of their events or marketing initiatives through adjustable parameters. This ultimately enhances both user experience and operational efficiency. Such versatility positions rexxact CRM as an essential asset for businesses seeking to refine their workflows while enhancing customer engagement and satisfaction. To further elevate its functionality, rexxact CRM continually adapts to emerging trends and technologies, ensuring that it remains relevant in an ever-evolving business landscape.

What is Xdroid Voice Analytics?

Xdroid facilitates the digital evolution of contact centers by offering voice and text solutions that leverage artificial intelligence and machine learning. We gather all customer interactions automatically, delivering consistent, objective insights and information about every conversation. With our advanced semantic capabilities, keyword recognition, and emotion analysis, organizations can enhance customer experience, boost agent retention and productivity, and maintain compliance effectively. By utilizing our cutting-edge and competitive solutions, contact centers can gain a deeper understanding of customer journeys, thereby achieving comprehensive 360-degree views of their clientele. This holistic perspective ultimately leads to better service delivery and increased customer satisfaction.

Media

Media

Integrations Supported

Microsoft Outlook

Integrations Supported

API Availability

API Availability

Has API

Pricing Information

€50 per user per month

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Mac
Linux

Supported Platforms

Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

rexxact

Company Location

Germany

Company Website

www.rexxact.com

Company Facts

Organization Name

Xdroid

Company Location

Belgium

Company Website

www.xdroid.com

Categories and Features

CRM

Not specified

Categories and Features

Speech Analytics

Automatic Transcription
Customer Experience Management
Data Security
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

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