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What is segmatiX?

SegmatiX is a dynamic web application tailored for non-technical users, allowing them to easily create personalized documents and carry out campaigns by integrating customer information with relevant content, which can be delivered through both digital and print formats. This cutting-edge tool serves a variety of industries, such as finance, telecommunications, and utilities, and is specifically designed for organizations that seek to improve the quality of their interactions with customers. It operates as an all-in-one solution that includes content creation, media services, document design, and distribution. Furthermore, SegmatiX incorporates a user registration feature and a specialized web portal known as Analytics, which aids in gathering customer insights. By utilizing SegmatiX, companies are empowered to produce customized documents that can be shared across various channels, thus providing a versatile communication strategy with their audience. This flexibility not only enhances customer engagement but also positions SegmatiX as an essential asset for businesses striving to optimize their communication efforts. With its user-friendly interface and robust capabilities, it stands out as a premier choice for enhancing customer relations in today's competitive market.

What is Touchpoints?

We assist companies in boosting their customers' average spending by an impressive 300%. Studies indicate that returning customers typically spend 30% more than those who make only one purchase. When you suggest pricier items, memberships, or services, your recommendations are deemed more credible compared to a one-time buyer’s perspective. Most franchises remain unaware of the sentiments held by the majority of their customers due to the 20% rule, where only about 20% of customers tend to leave reviews on online platforms. This prompted us to investigate the reasons behind this low engagement. Our findings revealed that customers are often hesitant to publicly share their experiences with your business. It’s not a matter of personal preference; rather, it highlights the need for a more personalized approach. Interestingly, nearly 80% of customers are willing to provide feedback if prompted. The reason? It feels personal, emphasizing the importance of relationships. Our innovative platform captures the thoughts of this 80%, offering insights into how your business is perceived by its customer base, allowing for meaningful connections and improvements. This not only enhances customer relations but also drives overall business growth.

Media

No images available

Media

Integrations Supported

360MatchPro

Integrations Supported

360MatchPro

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$195 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Adacom Systems

Company Website

www.i-docs.com/segmatix

Company Facts

Organization Name

Touchpoints Technology

Company Website

touchpointstechnology.com

Categories and Features

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

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