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What is simpleERB?
Presenting a user-friendly electronic reservation platform tailored for dining establishments, simpleERB serves as the ultimate booking and diary management tool that significantly improves customer service for all guests. This intuitive system efficiently tracks customer details and preferences, empowering restaurant operations while simultaneously increasing revenue potential. It is not only cost-effective but also easy to maintain, allowing for quick registration and setup of your reservation process without complications. With a flexible monthly subscription that avoids long-term commitments, you can effortlessly pause or resume your plan whenever needed and modify your subscription to align with the evolving requirements of your business. There's no necessity for extra hardware; the software seamlessly works with PCs, Macs, Windows POS systems, and iPads, supporting multiple users simultaneously. From 5pm, an industry leader, has successfully handled millions of online dining reservations across various restaurants. You can manage bookings through multiple platforms, including your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card transactions to mitigate the risk of "No Shows." Furthermore, simpleERB enables the creation of an extensive customer database and the management of waitlists, alongside automated SMS and email reminders to keep your guests updated. This innovative system not only simplifies the booking experience but also cultivates a more personalized atmosphere for diners, ensuring they return for future visits. Ultimately, simpleERB is designed to elevate the overall dining experience by fostering stronger connections between restaurants and their patrons.
What is Chope?
Chope bridges the gap between diners and restaurants by leveraging technology to strengthen connections and boost operational effectiveness. We recognize that each restaurant has its own set of needs, which is why we customize our services to align perfectly with your requirements. Our vast network across Asia allows us to maintain clear communication and provide ongoing support to address any challenges you might face. Our solutions are designed to help reduce wait times, optimize data management for your restaurant, and enhance your phone communication systems. By presenting a wide array of options in management, marketing, and operations, we enable restaurants to significantly elevate their productivity. Acknowledging the negative impact of no-shows, we employ reminder systems and mandate deposits to secure reservations effectively. Our diverse toolkit fosters connections and facilitates memorable experiences for your guests. Diners can easily make reservations with immediate confirmations, while you can manage bookings seamlessly, even during off-peak times. Moreover, our CRM functionalities allow you to foresee diners' preferences before they even ask for assistance, thus enriching their dining experience. Our mission is to revolutionize how you engage with your patrons while ensuring that your operations run smoothly and efficiently. In doing so, we aim to not only enhance customer satisfaction but also drive repeat visits to your establishment.
Integrations Supported
Tripadvisor
Facebook
Google Cloud Platform
Instagram
Revel Systems
X (Twitter)
Integrations Supported
Tripadvisor
Facebook
Google Cloud Platform
Instagram
Revel Systems
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
$18.50 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
simpleERB
Company Location
United Kingdom
Company Website
www.simpleerb.com/home/
Company Facts
Organization Name
Chope
Date Founded
2011
Company Location
Singapore
Company Website
restaurants.chope.co/singapore/
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management
Categories and Features
Restaurant Reservations
Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management