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What is simpleERB?

Presenting a user-friendly electronic reservation platform tailored for dining establishments, simpleERB serves as the ultimate booking and diary management tool that significantly improves customer service for all guests. This intuitive system efficiently tracks customer details and preferences, empowering restaurant operations while simultaneously increasing revenue potential. It is not only cost-effective but also easy to maintain, allowing for quick registration and setup of your reservation process without complications. With a flexible monthly subscription that avoids long-term commitments, you can effortlessly pause or resume your plan whenever needed and modify your subscription to align with the evolving requirements of your business. There's no necessity for extra hardware; the software seamlessly works with PCs, Macs, Windows POS systems, and iPads, supporting multiple users simultaneously. From 5pm, an industry leader, has successfully handled millions of online dining reservations across various restaurants. You can manage bookings through multiple platforms, including your website, Facebook, Twitter, and Instagram, while securely processing deposits and credit card transactions to mitigate the risk of "No Shows." Furthermore, simpleERB enables the creation of an extensive customer database and the management of waitlists, alongside automated SMS and email reminders to keep your guests updated. This innovative system not only simplifies the booking experience but also cultivates a more personalized atmosphere for diners, ensuring they return for future visits. Ultimately, simpleERB is designed to elevate the overall dining experience by fostering stronger connections between restaurants and their patrons.

What is ResEasy?

ResEasy stands out as the most user-friendly, powerful, and intuitive app for making restaurant reservations available today. The app's sophisticated waitlist management features streamline front-of-house operations, enabling quicker guest seating. You have the flexibility to assign tables either manually or through an automated system, which allows for increased guest capacity. With a customizable floor map, you can easily monitor occupancy levels and table statuses. Timely service is crucial to ensuring that your guests enjoy a relaxing experience, and high standards of professionalism are showcased through attentive and prompt assistance. Enhanced automated communication features can significantly elevate both reservation management and guest relations. The platform enables you to accept online reservations around the clock through your website, social media, listing sites, and Google Reserve, ensuring that you never miss an opportunity. Additionally, our "credit card holds" system can help mitigate the impact of no-shows, allowing for credit card deposits to be collected for specific reservations, thus safeguarding your restaurant's revenue. With these comprehensive features, ResEasy is designed to optimize your dining establishment's efficiency and guest satisfaction.

Media

Media

Integrations Supported

Tripadvisor
Facebook
Instagram
Spillover
X (Twitter)

Integrations Supported

Tripadvisor
Aloha
Lightspeed Retail
Maitre'D POS
Mango Voice
Oracle MICROS POS
POSitouch
Square POS
Squirrel POS
Telegram
Twilio
WhatsApp
Wix

API Availability

API Availability

Has API

Pricing Information

$18.50 per month
Free Trial Offered?

Pricing Information

$109 per month
Pro Plan - $109 per month (unlimited covers)
Ultimate - $169 per month (unlimited covers)
Enterprise - 10+ licenses
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

simpleERB

Company Location

United Kingdom

Company Website

www.simpleerb.com/home/

Company Facts

Organization Name

ResSolutions

Date Founded

2009

Company Location

Canada

Company Website

resosolutions.com/restaurant-reservation-system

Categories and Features

Categories and Features

Restaurant Reservations

Capacity Monitoring
Custom Reservation Inventory
Deposits / Prepayment Processing
Email Marketing
Facebook Reservations
Feedback Management
Guest Data
Guest Notifications
Mobile App Booking
Online / Website Reservations
Reminders
Reporting / Analytics
Seat / Table Optimization
Text/SMS Communications
Waitlist Management

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